"Came here on a shopping whim and ended up with an arcteryx jacket and hoodie - both worked out and at a fair price. They'll see me again for my next impulse buy."
"Great selection of shoes at great prices. I couldn't ask for more."
"I ordered a pair of Saucony shoes over a week ago, and my order is still processing. I purchase a lot of items online from various sites and always use a credit card. I have never had a site take so long to process a simple order like mine. We'll see if I receive my shoes anytime soon. Very disappointed so far with the customer service. I will think twice about ordering from this seller again."
"This website was great. I came here looking for a pair of shoes, hoping to make a quick purchase. I found what I wanted almost immediately, and they've worked out great. This was a great shopping experience."
"Awful - Ordered shoes which were never shipped. Customer service "apologized" twice and said they would get back to me. They never did - I canceled my order after a month. Seriously do not do business with these people.
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"I am extremely happy with my order. I purchased a pair of Keen Targhee Youth size 2 shoes for my son, and was able to use an online discount in addition to ZBSports' already lower price ($52). Also, the shipping was only $2.99, which is lower than most other independent merchants. My son loves his shoes and I would definitely come back again for the great prices and speedy service!"
"ZBSports is awesome! I had already made up my mind on what type of sneakers I wanted, but couldn’t find them in any store nearby. I went online to find them, and found them here priced less than I had planned to spend. Shipping took some time, but at least I found the shoes that I wanted!"
"I’ve been wearing Saucony running shoes as long as I can remember, so you can imagine how happy I was when I saw the prices on this website. I picked up 2 pairs of the same shoes to take advantage of the flat shipping cost. They could have arrived quicker, but for the prices I can wait a few extra days. "
"I'm not going to lie here, I'm a bit of a pain when it comes to customer service. Nothing gets me going like a voice prompt where I have to hit nine buttons before speaking to an actual person. After placing an order with ZBSports.com, I wanted to contact customer service to see if my order would be delivered before an upcoming vacation. To avoid the possibility of an aggravating phone call, I chose to send an e-mail to the company My message was answered immediately, and my sanals arrived two days before I left for the Grand Canyon. All in all, the experience was fine and smooth."
"Easy to use website and friendly customer service. I placed an order online, only to realize later I wasn't wild about my choice. I called the company to have the problem straightened out and they resolved the situation quickly and were helpful. Instead of taking a refund, I decided to exchange my shoes for another style. These ones were perfect and I wear them almost everyday.
Net time I'm in the market for shoes, I'll be back. My one recommendation for shoppers is that they scope out the item at an actual store before making the purchase online. This would have spared me the time of sending my original pair back."
"I was referred to this website by a friend. Awesome products – awesome service"
"Great store. I needed to buy a pair of sandals, and found a pair I liked. I was also happy to see that they donate some of the profits to charity."
"This website is awesome. Not only do they have a wide selection, they also have great prices. I ordered a pair of running shoes, and was very satisfied with the company. While the shipping could have been faster, I received my order within the promised shipping window. I was also impressed with the charitable donations made by this company. This is an added feature that you won’t find with many larger retailers. Overall, ZB was a great find and I would have no hesitations doing business with them again."
"ZB Sports was nice to deal with. Fair price, item exactly as described. Shipped promptly. Exactly the way it should be. Will order again. John Wooding"
"I am completely satisfied with my experience with ZBSports. I started off looking for a new pair of sneakers (which they didn’t carry), but ended up buying a jacket. It arrived on schedule and fit perfect. I didn’t have any problems with the order, so I can’t comment on the customer service. Everything else was great though!"