"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"will be back next time i need glasses"
"Les options de base sont incluses; et on peut ajouter plusieurs options à des coups raisonnables.
Suggestion:
Dans les montures pour adultes, j'aimerais bien retrouver des ponts plus petits que 18 mm. Après plus de 60 ans avec des lunettes sur le nez, il s'est aminci, le pôvre. 16 mm me suffirait."
"Love that I can have multiple pair of totally fun glasses for what it cost me for 1 pair at my docs office. I get to match glasses with outfits… in my 60s I am fashion forward thanks to Zenni"
"The process was easy, and the range of frames was great if you have a normal sized head or are a bloke - I actually need a teenager size as i'm a woman with a small head so the glasses i ended up choosing, even though they're the smallest ones i could find, are too big for me both across my face and from temple to ear. The frames feel pretty flimsy, especially the side bars but the glasses were obviously priced to reflect this. I liked there was the option of getting the blue-light filtering glasses. They came in 10 days with prescription lenses so that was quick."
“Thank you for your feedback. We're happy to hear you find the ordering process easy and you appreciated the range of frames and the option for blue-light filtering lenses. We understand the importance of getting a frame that fits, and we apologize that the frame you received is too big and flimsy. We recommend measuring a frame you have at home that fits well and ordering one with similar measurements. The frame measurements in millimeters are listed in each frame's details. You can refer to the guide linked below to learn how to measure frames accurately. In the meantime, if you would like to check the return options, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, and we would be happy to assist you.
https://www.zennioptical.com/measure-eyeglass-frame-size-how-to”
"Slow shipping. I have yet to receive my package. It’s been nearly 2 weeks."
“Thank you for your review. We sincerely apologize that you still haven't received your glasses. We totally understand how important it is to get them quickly. The standard shipping typically takes 7-14 business days, excluding weekends and holidays. But we'd love to further check this for you. Please contact us via email at service@zennioptical.com, by phone at 1-800-211-2105, or through chat on our website or social media with your order number. We are here to help and look forward to resolving this for you.”
"Ordering was easy, and our teenage daughter really enjoyed trying on her glasses options on her phone. She is happy with the pairs she selected and we are happy with the price."
"Great Style & Quality quick Delivery
"
"I enjoyed the chance to look at options on my schedule. I contacted customer support regarding a difficulty I was having ordering and received quick and accurate information. Excellent service. "
“Thank you for your review! ”
"I was skeptical at first, because I didn’t believe they could make progressive bifocals from on line ordering, but I thought it was worth a try. I just followed the instructions and they walk you through the process. Teeny bit tedious, but not bad really. When the glasses arrived I put them on and I couldn’t be happier. My “eye store eye glasses” are now back on my night table and I am using the Zenni’s. I also went back on the website and ordered another pair, different style. My prescription was saved and easier to order the second time. I’m now a believer! "
"Easy to do and quality great."
"It’s addictive waiting for glasses to come in. More fun than buying shoes and a lot cheaper. Great website. Easy navigation and trying on glasses online is super fun. "
"I've ordered over a half dozen pair of glasses from Zenni and have been very pleased with every one of them! "
"Easy to use Website & reasonable prices!"
"very pleased thank you. will defiantly come back to your company"
"I am extremely happy with my experience with ordering my sunglasses from Zenni!
They arrived quickly, fit perfect and were true to the online ad. I will definitely order again!
Thank you Zenni!"
A rep from Zenni , ZenniMM, has responded:
“Merci pour votre avis ! Nous cherchons toujours des moyens d'améliorer notre site Web et nous apprécions vos commentaires.”