"I bought 2 glasses and 1 pair of sunglasses and I am thrilled about them! My boyfriend and Mother have also bought from Zenni and love them just as much. I would recommend them to others and HAVE!"
"rýchlosť, spracovanie, kvalita a cena. Odporúčam"
"Used the online sight to try glasses. Received glasses promptly ( paid for express ). Glass’s were packed with such care. Was amazed they fit perfectly, no adjustments needed. Will definitely use again in the future."
"I have ordered several pair of glasses from Zenni. My only complaint is that it is difficult to tell how the glasses for my face size wise. Some appear larger than they actually are in the Try On feature. Sizes are listed, so that it a big help. I have had to return a pair previously; it was effortless on my part to do this with no problem."
"Love that Zenni makes it so easy to order. Will come back for more soon..thank you!"
"Today I was able to find the exact glasses I wanted and add my prescription to them. I wanted transition lenses (colors) so I chose two separate pair of glasses and added blue transition lenses to the blue frames and emerald green transition lenses to the green frame. I can hardly wait to get my new glasses. The process was so simple I had both pairs of glasses in my cart in under 15 minutes. This is a wonderful way to order glasses and it saves me money too!"
"When you "try them on", the frames look larger than they actually are. It's deceiving. And they don't offer multiple sizes of the same frame."
"Not as happy 2nd time I’m not sure if there will be a 3rd time. I was on the Zenni Canada site and because I wanted express shipping I had to provide a US address which I did but I was charged US funds very disappointed"
"I have used your company in past. With the new active "try on" process I find it is even easier to choose the right glasses. My current order was exactly as expected. I will buy form you again."
"Great! Thank you for such a great experience. I will be back for more. "
“Thank you for your review!”
"I love the ordering process and how quickly the glasses came. The price was nice as well. "
"Great service, great value"
"The prescription seems good but the fit is not. Not sure if I have to go to another eye doctor to get them fitted and what that might cost."
“Thank you for your review. We're sorry to hear the glasses aren't fitting quite right. We do have an adjustment guide linked below, but if that doesn't help, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, and we would be happy to assist you.
https://www.zennioptical.com/how-to-adjust-your-eyeglasses”
"great company to deal with"
"I have used Zenni before and will continue to use them in the future"
"Very easy to use. Quick delivery and service. "
A rep from Zenni , ZenniEH, has responded:
“Thank you for your review. We are sorry to hear the glasses do not fit. While our 3D Virtual Try-On is excellent for finding your perfect style, we recommend checking the frame measurements for the most accurate fit and ordering one with similar measurements. The guide linked below will show you how to measure the frames! In the meantime, if you would like to check the return options, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, and we would be happy to assist you.
https://www.zennioptical.com/measure-eyeglass-frame-size-how-to”