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198,537 reviews
4.24 / 5
Shopping  •  Apparel  •  Eyewear



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Return/Replacement policy:
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Featured Review


Verified
5/5

2024-12-11

Cheaper than eyeglass shops

"I used to spend $300 on a pair of glasses. Now I average $75 per pair. I have lots of styles!"


Verified
5/5

2024-12-11

Great company!

"Very easy to place order! And received quickly! And love them! Got two pairs and a pair of sunglasses. Awesome!"


Verified
5/5

2024-12-11

Zenni is great

"I had to get glasses for the first time a year ago. Zenni made the process very easy and straight forward after I received my prescription. There are so many options to choose from, and a feature that allows you to try on the frames virtually to see how they'll look on you. The price can't be beat and I've ordered new pairs since then with the same satisfaction of service. The only pairs I'm no longer using have either been chewed up by my dog or been lost- one of my first pairs is still going strong and used often. Very happy!"


Verified
5/5

2024-12-11

Smooth process and good glasses

"It was an easy ordering process. I received my glasses in Finland in two weeks, and I am wearing them now as I write this review."


Verified
1/5

2024-12-11

Glasses too tight and no recourse.

"I couldn’t find any easy way to return or replace my glasses that are too tight. "


Rep reply posted 2024-12-11
A rep from Zenni , ZenniEH, has responded:

“Thank you for your review. We are sorry to hear the glasses are too tight and uncomfortable. We do have an adjustment guide linked below, but if that doesn't help, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, via chat on our website, or on social media with your order number, and we would be happy to assist you.

https://www.zennioptical.com/how-to-adjust-your-eyeglasses”


Verified
5/5

2024-12-11

Customer for life!

"I have been buying my glasses from Zenni for many years. There is no reason to pay more when you can choose from a great selection at an affordable price."


Verified
5/5

2024-12-11

Perfect

"My glasses fit perfect the style is nice.the prescription is 100 percent accurate.And I can see perfectly. I ordered the progressive prescription..A very happy customer thank you zenni…"


Verified
5/5

2024-12-11

BEST GLASSES EVER!

"Love the fit, the style, the price and the out of the box perfection."


Verified
5/5

2024-12-10

Get all the glasses

"The shopping experience is so easy. It’s made even better that I can virtually try on the glasses. Love it!"


Verified
4/5

2024-12-10

Love the glasses but hate the new colorful coating

"Using the site is easy and the quality of the glasses has always been good. Unfortunately I got glasses with the new colorful coating and I’m not liking how they work. They reflect bright red when bright lights show on them - and it is very distracting. Any bright lights show red and it looks very strange in photographs and on the computer for Zoom calls. "


Rep reply posted 2024-12-11
A rep from Zenni , ZenniEH, has responded:

“Thank you for your review. We're sorry to hear that the coating on your glasses is distracting. Your lenses are EyeQLenz™, which feature a pink iridescent sheen due to our anti-infrared coating. This helps protect your eyes and skin from sun damage and premature aging. While the sheen is noticeable up close, it indicates that your lenses are blocking harmful infrared light. Please reach out via email at service@zennioptical.com, by phone at 1-800-211-2105, through chat on our website, or on social media with any questions—we’re happy to help!”


Verified
4/5

2024-12-10

Size estimate a bit off

"The size estimate for my son's glasses was misleading and they are a little small :("


Rep reply posted 2024-12-11
A rep from Zenni , ZenniEH, has responded:

“Thank you for your review. We’re sorry to hear that the glasses are a little small. We recommend measuring a frame you have at home that fits well and ordering one with similar measurements. The guide linked below will show you how to measure the frames! In the meantime, if you would like to check the return options, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, through chat on our website, or on social media with your order number, and we’ll be happy to assist you.

https://www.zennioptical.com/measure-eyeglass-frame-size-how-to”


Verified
5/5

2024-12-10

Love love love my glasses

"Great experience! Will order from now on "


Verified
4/5

2024-12-10

Love!

"Love my glasses! SO affordable and easy check out with my HSA card. Only downside is they are a smidge smaller than the AI try on is, so they look a little odd on my face, but no one notices but me "


Rep reply posted 2024-12-11
A rep from Zenni , ZenniEH, has responded:

“Thank you for your review! ”


Verified
3/5

2024-12-10

Narrow field of view

"See above …,narrow field of view with vision clarity "


Rep reply posted 2024-12-11
A rep from Zenni , ZenniEH, has responded:

“Thank you for your review. We are sorry if the field of vision on your lenses was narrow. At Zenni, we strive to provide you with an ordering experience that is second to none, and we are sorry to hear that was not the case this time. If you would like to check your return options, please reach out to us via email at service@zennioptical.com, by phone at 1-800-211-2105, through chat on our website, or on social media with your order number, and we’ll be happy to assist you.”


Verified
4/5

2024-12-10

Very nice glasses

"We were happy with our experience. "


Rep reply posted 2024-12-11
A rep from Zenni , ZenniEH, has responded:

“Thank you for your review! ”