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Verified Constellation Shopper
Verified
1/5

2020-01-21

"Love the gas service but not so much the cust svc end of it."


Verified Constellation Shopper
Verified
1/5

2020-01-21

"My overall experience has not been a good one. The kiosk agents are not thorough and messed up my account, the call center agent did not do a good job of listening or making the situation better. I had to ask for a supervisor and she only made the issue worse before making it better. My issue still isn’t resolved. The supervisor fixed my account from what I understand but my services still have not started and I have no clue when they will start."


Verified Constellation Shopper
Verified
5/5

2020-01-21

"I do not believe my bill was calculated correctly. I was not aware of the huge difference in cost between Tiers."


Verified Constellation Shopper
Verified
4/5

2020-01-21

"salesman who signed me up at my door misrepresented the deal. There was no advantage to me. After opting out, I was asked to pay $150 for canceling. Contract clearly says no penalty before 90 days. How many people do you scam with that?"


Verified Constellation Shopper
Verified
5/5

2020-01-21

"Everything went great and I got the answers I needed"


Verified Constellation Shopper
Verified
5/5

2020-01-21

"My experience was very pleasant."


Verified Constellation Shopper
Verified
2/5

2020-01-20

"Higher for 6 months compared to Nicor gas Co"


Verified Constellation Shopper
Verified
5/5

2020-01-20

"This is the second time you have not added the Atlanta Gas Light charge to my bill. This should not happen."


Verified Constellation Shopper
Verified
5/5

2020-01-20

"Jamie was understanding & responsive to our inquiry.Jamie allowed us to make a quick, favorable decision to continue business with Constellation."


Verified Constellation Shopper
Verified
1/5

2020-01-20

"Negative. Will tell everyone I know not to go with Constellation. Poor customer service."


Verified Constellation Shopper
Verified
5/5

2020-01-20

"The survey is a way too long.It should only be 3-5 questions"


Verified Constellation Shopper
Verified
5/5

2020-01-20

"Tricia and Marylynne were excellent. It took like 10 minutes. However, very important. Ibsaved money I could have 10 years or better. ore like them are needed."


Verified Constellation Shopper
Verified
5/5

2020-01-20

"Excellent customer service"


Verified Constellation Shopper
Verified
3/5

2020-01-20

"Please have someone call me from Constellation gas with a more reasonable response. Thank you and my number is on file."


Verified Constellation Shopper
Verified
4/5

2020-01-20

"Just Ok. Quiet honestly I expected more of the company as a former customer of Star Electric company in 2010 to 2015 or so. I had no previous issues with them."