"I cannot say that I had a good experience. The representative I spoke with didn't want to believe what I was saying and had a rude tone at times on the call."

"you extended my contract for 1 year with out my ok."

"Follow up was good answer but appt. was not on time it was 45 minutes late"

"Very smooth and fast setvice."

"It shouldn't take so much to make a payment over the phone or online, it needs to be tweaked."

"Very nice experience. Agent was knowledgeable and handled my issue with no problems. Was happy she did not have a foreign accent that I couldn't understand."

"They are courteous and knowledgeable and easy to deal with."

"I found a slightly less expensive rate at another company, but am shooting to stay with Constellation as I know how i will be treated....Treated well!"

"The representative looked deeper into my issue than I expected. Those extra steps showed genuine concern for my satisfaction. I was pleasantly pleased with the interaction."

"My way or the highway. I think I’ll take the highway."

"My general experience with calling Constellation was very satisfactory."

"I really appreciated the quick response to the concerns I had, and the level of knowledge and details provided to resolve my problems."

"This is the only company I've had since I moved to Texas in 2011. They work with you to resolve issues. I've been a member as well. Saves me money."

"How much do I get charged if I go over 2000 klw I did not talk with anyone I used chat only"

"Relating to this call, it was great. But I do not understand why the bill was as high as it was, due to the fact that in November we had about a week of really cold temperatures, versus what we had in December. Why was it about $50 higher in Dec as it was pretty mild for this time of year??"