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Product & services pricing
3.75/5
Chance of future purchase:
3.89/5
Shipping & packaging:
4.28/5
Customer service:
3.86/5
Return/Replacement policy:
3.88/5

Verified
5/5

2021-02-04

Excellent

"Delivered as promised and best price"

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Verified
5/5

2021-02-03

BEST FAN EVER

"I PURCHASED A STOVE FAN FROM A DIFFERENT STORE AND HAD PROBLEMS. AFTER THE 3RD ONE I GOT MY MONEY BACK AND GOT ONE FROM EFIREPLACESTORE AND IT IS FLAWLESS!! THANK YOU"

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Verified
5/5

2021-02-03

Easy ordering and fast delivery!!

"Great!!!! Definitely would purchase from there again"

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Verified
5/5

2021-02-03

Excellent

"Excellent advice from Aaron. Super professional and beyond helpful. Unparalleled follow up and “care for the customer’s needs.” Well done."

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Verified
5/5

2021-02-03

Rapid service

"Easy to find what I was looking for, and delivered faster than expected. "

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Verified
5/5

2021-02-03

Great Service at a Great Price

"As in the past, found exactly what I was looking for at the best price, in stock and shipped right away. "

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Verified
5/5

2021-02-03

"Great selection and great prices. Fast shipping "

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Verified
5/5

2021-02-02

One stop shopping

"This website has everything. Valuable information, quality products with great instructions."

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Verified
5/5

2021-02-02

Quick Delivery & Fun Fireplace!

"My Dimplex Revillusion arrived quicker than expected and was really easy to set up. I'm looking forward to getting a second one and adding the ash mat."

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Verified
5/5

2021-02-02

STOVE BOARD

"SUNDAY EVENING JAN. 24, I ORDERED A STOVE BOARD AND WAS TOLD IT WOULD BE DELIVERED BY FEB. 8. THAT WAS FINE, HOWEVER I SOON RECEIVED A E-MAIL, WITH A SHIP DATE OF JAN 28, I WAS SHOCKED IT WAS SO QUICK
(AND FREE SHIPPING) WHAT CAN I SAY BUT "EXCELLENT SERVICE". SERVICE ALL STARTED WITH ANTHONY WHEN I PLACED THE ORDER, HE WAS OVER THE TOP WITH CUSTOMER SERVICE "GREAT" I HAVE WORKED CUSTOMER SERVICE OVER 60 YEARS . IT IS RARE TO FIND THIS KIND OF SERVICE. SO A "BIG THANK YOU TO ALL OF YOU.
"

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Verified
5/5

2021-02-02

Great job

"Received the fan within 3 days of placing my order. Fan works as expected"

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Verified
5/5

2021-02-02

Great Fireplace

"I contacted the eFireplace Store needing a 42 inch propane fireplace with a quick turnaround time period. The sale representative was very knowledgeable explaining the differences of the products that I was interested in purchasing. I received my fireplace two days after placing the order. The fireplace is exactly what we wanted. Thanks for the excellent service."

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Verified
5/5

2021-02-02

Fireplace Grate

"Arrived ahead of schedule, packaged well, product was the quality I expected. "

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Verified
1/5

2021-02-02

Disorganized company

"Bad experience from beginning to end"

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Verified
5/5

2021-02-02

Budget friendly

"Easy to order, great service and great prices! "

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