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Product & services pricing
3.75/5
Chance of future purchase:
3.89/5
Shipping & packaging:
4.28/5
Customer service:
3.86/5
Return/Replacement policy:
3.88/5

Verified
5/5

2021-01-27

Great service

"I'm a home owner who knows nothing about construction and fire places. E fireplace store asked a few questions, shipped everything that was needed and I saved a bundle of money. Very happy customer."

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Verified
5/5

2021-01-26

Pilgrim 39 Inch x 31 Inch Forged Iron Fireplace Screen with Straight Doors - Vintage Iron

"Beautiful fireplace screen. Well made. Only had to put the feet on...easy. Looks great! Perfect!"

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Verified
5/5

2021-01-26

Great Purchase

"Bought the Dimplex RLG25 for my mother. Easy transaction & the best price I found, on time delivery & super simple assembly & installation.
Definitely recommend this seller & product.
"

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Verified
5/5

2021-01-26

Decided to DIY with help from EFS

"I needed a second stainless lined insulated chimney.
My first one was an expensive Pro-install.
I knew I could probably do it myself this time.
I was right, with the help of eFirePlaceStore.
I saved over half the Pro price.
My builder inspected and approved.
One wrong-size item was promptly taken care of by EFS customer service.
Thanks EFS!
"

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Verified
5/5

2021-01-26

fast and professional!

"Great prices, quick service and rec'd as promised."

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Verified
5/5

2021-01-26

Great website great product

"The website was very easy to manage. The product arrived quicker than expected. The product seemed solid and not flimsy. We also purchased the propane heater later fireplace from you and it is beautiful.
Thank you for a quality product!
"

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Verified
5/5

2021-01-26

Outstanding

"Everything was outstanding, from ordering process to product quality. Ordered on a Tuesday and received on Thursday. Would definitely use efireplacestore.com again. "

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Verified
5/5

2021-01-26

Pandemic visits

"Wonderful design aesthetically and practically. Solid material should last for many years look forward to observing how wood burns and throws heat"


Verified
5/5

2021-01-26

Excellence All the way Around

"Started with questions about available dual heat fireplace and heater. Customer Service went above and beyond explaining the product to me. The website was easy to order from. Shipping was free. Delivery was quick, easy, and careful. Product is outstanding!"

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Verified
5/5

2021-01-26

High quality

"Ordering was easy and it arrived in a few days. Im very pleased with the product. I thought it would had been painted black but thats ok. I will add a few coats of heat paint to it and it will be ready to go. "

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Verified
5/5

2021-01-26

It's always a pleasure

"This is my 3rd fireplace that I have ordered through efireplace an as always great service with knowledgeable staff, excellent products and great shipping. Always received my fireplace packaged for shipping without any problems. It's always a pleasure doing business with this company. Hats off to you.
"

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Verified
5/5

2021-01-25

Excellent delivery service!

"I haven’t installed it yet but it looks very nice. It seems easy to install. Ordered it on Sunday and it arrived on Wednesday."

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Verified
5/5

2021-01-25

Fast Service

"Ordered Napoleon fireplace thermostat as local dealer never provided one for new installation. Easy to order on website and received item before end of week in southern Utah. Thanks "

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Verified
5/5

2021-01-25

Vent-less gas fireplaces

"Excellent Service, product arrived on time, looking forward to enjoying our fireplaces"

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Verified
5/5

2021-01-25

A+

"Fast shipping and a great product at a reasonable price. A+"

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