"Stove shipped and delivered in a timely manner, crated properlu to protect during shipping and allow easily handling upon arrival.
Was also given free shipping on a stovepipe accessory that I forgot to include with my stove order. That sounds like it should be a no-brainer but sometimes but so often these days when I talk to a “sales rep” it’s obvious they have no familiarity with the company or it’s prodict."
"This thing is amazing !
Extremely quiet and efficient !"
"Ordered a set of gas logs to replace some that had been giving trouble for a while. Everything went as expected. Fast delivery time and was exactly what I ordered. "
"Fast shipping, beautiful piece. Really compliments our place on the river. Would recommend the powder coating as this may hold up better to the elements than the high heat spray can method. Used small angle brackets to hold the ring above the stone pit walls. Worked out well. "
"Bought and Ecofan Airmax and am very happy with it . Shipping was extremely fast. Very pleased and would buy from eFireplaceStore.com again. "
"I saved $100 ordering from this store. My electric fireplace arrived within a week, securely packed, and working perfectly. Easy peasy. "
"Looked everywhere for brick backing for my gas fireplace. After exhausting all local businesses I went online. The experience with your company was amazing from the beginning to end. Your product is excellent, your service was excellent. You even notified me of shipping and when it would arrive. I would give you 10 stars if I could.
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"Grate held wood perfectly!"
"We purchased a fire table from eFireplace Store last week. We received it quickly. It was easy to assemble and move to the best place on our deck. We have not used it yet as we haven't purchased a propane tank yet. However, our favorite brewpub, Soul Craft Brewery, in Salida Colorado has 7 of the tables and we love sitting at them. Especially since they heat the fire area and underneath the table portion of the fireplace. Can't wait to get ours up and running,"
"I needed a replacement remote control kit for my gas fireplace and called in with the order and the service rep was very helpful and answered all my questions and placed my order. I had great communication from the company from the time I hung up the phone until the day I received the order. I would recommend this company to anyone in need of replacement parts for their gas fireplace. They are friendly, knowledgeable and very efficient. "
"Great customer service and delivery"
"Excellent service. I would recommend to anyone "
"I purchased a SunStar SC30T-1-LP - GAS PROPANE ROOM HEATER to replace an old Warm Morning stove that my folks had used for over 40 years in their basement. The heater and blower (sold separately) arrived 4 days later and in good condition. The heater has a thermostat that allows precise temperature control and easily heats the basement area (approx 700 sq ft) even on the coldest days we've had this year! I can highly recommend both eFireplaceStore.com & SunStar heaters."
"Good and knowledgeable customer support "
"I ordered the Dimplex Revillussion fireplace. It was easy to place order and the delivery was ahead of schedule. The bonus too is they had the best price around. 2 thumbs up."