"I purchased a 32 " Tahoe Deluxe direct vent fireplace. The Unit arrived on time and in excellent condition. I received answers to my questions in a timely fashion."
"The shipment arrived when it was supposed to and in the condition advertised. The great fit perfectly and is burning very well in its first few uses"
"Phone order was handled promptly, cheerfully and accurately. Product arrived when promised, and as described in ad. Fireplace back up and running after a couple hours work... ;-)"
"Called and talked to both sales and technical. Very knowledgeable. Got exactly the fireplace stove I wanted. Very well shipped and fast thank you."
"I recently purchased a fireback for my fireplace. Their selection of firebacks was quite large and their online resources helped me make my selection. After checking prices on other websites, I found their prices to be competitive. Best of all my fireback was shipped and delivered quickly. I was pleased with the whole shopping experience."
"The rug is good quality and looks great. The order came smoothly and on time."
"Our product arrived in a timely manner and was delivered by the promised date."
"I was curious about the Micor fiberboard product and asked the question online. My question was very promptly answered so I purchased the product, which arrived before they said it would. If I ever need anything fireplace related, I know exactly where to go!"
"The tech team was very helpful while ordering a new vent cap for my chimney. "
"Excellent product and excellent shipping "
"The hearth center is well made. Definitely heavy duty; expect it will stand up against the rigors of daily firewood loads. Wish it had been made in USA, but those items are becoming increasingly hard to find."
"I was able to find the thing I was looking for when no one else had it in stock at a competitive price. It was shipped quickly and it arrived sooner that I had expected."
"I called the co. wanted to make sure i ordered the right venting system. I was very surprise that it didn't take long to ship.. The shipping co. that efireplace used for my location R&L where very good, dropped it off right on site. I was pleasantly surprise how well my experience through this process was. i will be sure to tell my friends. Now the only thing left is for me to install it. "
"The unit was available and delivery was on time as scheduled. In today’s business environment this has become much more important. "
"I found the Efireplace store on line , searching for a new smaller fireplace grate with a screen. I called with some measurement questions, and the representative I spoke to assured me that thee grate I chose would fit perfectly. I ordered it that Monday afternoon, and was on my front porch that Wednesday! It fit perfectly and my fires are SO much better !! I’m a customer for life, thanks Efireplace."