"The order process was great as well as the follow up. E Fireplace Store had the best price online for the mantel I purchased and I received my item quickly. I highly recommend this company"
"I ordered on a Wednesday and received on Friday. Quick service!"
"Online ordering is easy and convenient.
We ordered the 36" WRT Builder Series Radiant Wood Burning Fireplace - Smooth Face - WRT2036WS. plus the chimney kit.
Delivery was within a week of order and made to our house- packaging was good.
We contacted customer service for two items that did not come with the original delivery- the flashing and chimney cap. Customer service was great-they responded quickly and both items were shipped to us within a day.
Would highly recommend this company because of the customer service, qualit, selection and pricing!"
"I called a few times and had conversations with the same technician to get my order just right. He was very knowledgable, patient, and helpful."
"very happy with transaction ,speedy delivery"
"We are in the middle of Covid and still trying to complete our checklist to sell out home before final inspection. So instead of having people/workman in our home my husband has done most the repairs himself. The website had an easy to find parts selection and a easy check out. Shipping was easy and on time."
"Quality product, fast service. Love my new fireplace screen!!"
"I needed to firesafe my garage studio for kilns to begin glass and mosaic work. My garage is 108 years old and I love her old wooden structure. I wanted to protect that and do beautiful creative work."
"Quick delivery, well packed, good quality, the birthday girl is happy. "
"great selection of fire pits at reasonable prices"
"Easy order. Easy to install "
"good price, arrived quickly and was easy to cut and install."
"First of all I had ordered a chimney cap from home depot but it didn't fit. Efireplace web site was wonderful in helping me to order the correct size. It was shipped quickly and this cap fits perfectly. Over all this was a great process and a wonderful price."
"do not enjoy heights so since this product applied easy I was pleased"
"Thank you, Great product and service , from ordering to delivery personal was very professional "