"I installed it right out of the box it worked perfect.
Thank You "

"Finding and purchasing it was a breeze. It was delivered quickly, came just as pictured. Am pleased with the product and service."

"bought a thimble plug and was impressed by the quality and service they were able to provide for me would shop here again and highly recommend to everyone"

"When I called I needed the fan I ordered ASAP or I wouldn’t get it time for my husbands bday- the sales person said he would have to hurry and get it out for shipping in the next few minutes because the UPS was due to come. Well he did and I got it just in time! I am so appreciative for his excellent service!!!!! Sincerely, Shirley Charpentier"

"Installed perfectly, arrived fast with all the parts that were expected. Needed to be installed by professional, more complicated than expected... additional parts needed. Glad I called a pro. "

"Everything was so easy to order. You just picked the fireplace and the rest just came in order."

"Helpful staff , knowledgeable on installation questions "

"Firepitt came timely, looks great, and was easy to assemble. I expect to get many years of use with it. The price was affordable."

"I had a great experience ordering a new Empire propane furnace over the phone. The customer service rep was helpful and answered all my questions, it took very little time to place the order. My order came quickly and in good shape. Thank you. "

"Color of the fireplace rug was not as seen in the add, but it is close enough that we will keep it."

"Had the parts and pieces in stock for my project. Received my order on time."

"Super easy to order. Product cane quick , with shipping status updates. Instructions where great and installed in 5 mins. Highly recommend!"

"I had ordered this stove from 2 other vendors only to be told almost 2 weeks later each time that they were out of stock. I found it at eFireplace, ordered it and it arrived within a week in perfect condition! It’s beautiful!"

"My order shipped the same day I ordered it and arrived within a few days. I had an issue once it arrived and it was resolved with one call and within minutes to beyond my satisfaction. The agent was clearly empowered to make decisions on the spot. I spent 40 + years in the service business. This is how you win customers and receive repeat business!"

"Very helpful customer service and super fast delivery. We are very pleased!"