"This was one of the easiest part of building our new house! Quick, clean, and painless! "

"I found the web site easy to navigate and selection was good as well. Had a few phone calls which were fielded by a real life person that was knowledgable as well as personable. Shipment came way quicker than expected. Delivery personnel called ahead of time as it was a freight shipment. Firebox was well packaged and undamaged.

I built my wall apprehensively for obvious reasons for the opening for the firebox based on the dimensions they provided on the site. Firebox fit those openings like a glove.

Literally couldn’t have asked for a better experience "

"On the day before Christmas, I reached out to eFireplace for a fireplace motor and a firebox liner. They were able to verify my model number and compatible parts. I placed the order, received them quickly and we are now able to enjoy a much better looking fireplace and a much more efficient one. Thanks for the great service. "

"helped me pick out the right log set - spent quality time with me"

"I searched many sites to find a cast iron grate that was just the right size and height for our fireplace. Luckily, I found the eFireplacStore. They had exactly the grate I wanted at a fair price. I ordered it and it appeared on my doorstep a few days later. The grate fits my fireplace perfectly and looks "grate" too!! I recommend this site strongly."

"Very quick delivery. Fan arrived with no damage and is working great."

"Working with the online website and team was a great experience...
"

"eFireplaceStore had an exact replacement for my gas log valve at a great price. They estimated about a week for delivery and it came in four days"

"Awesome product, Great service!"

"East to order and great delivery. Item was exactly as described. The quality workmanship if exceptional!"

"Whoever I spoke with was extremely pleasant. "

"Many sizes and styles from which to choose and fast shipping with accurate tracking was our experience. Besides that, our cat now loves being in front of the fireplace to warm his old bones even more (makes it a little more difficult to load wood, but that's a different story!). I'd definitely recommend efireplace!"

"Easy ordering, fast delivery. Would definitely order again"

"The tech that i spoke with was very helpful and help me through the whole process."

"Easy to use website. Faster delivery than quoted, even during the holiday shopping delays.
Email follow-up, with attachments for the manuals & videos, is excellent customer service!"