"Ordered this as a Christmas present for my wife. I was not expecting it to make it on time. 3 days later it was on my doorstep. And it was $300 cheaper than any other website. "
"Very knowledgeable sales personnel. Reasonably priced and super fast delivery. I would definitely order products from this company again."
"I had ordered a gift from another vendor who never bothered to let me know my order would be delayed. I quickly reached out to efireplacestore.com and placed with my order before the deline I needed to make. They were qucik and helpful!
thank you!!! "
"Constant updates & email notifications ..very good service"
"Our grate arrived several weeks earlier then predicted and is great quality - love it."
"Super fast delivery. This is a Christmas gift, so I hope all goes well once it is opened"
" One of the persons on the phone, seemed a little burned out. Impatient with an older customer."
"I ordered a really nice pair of bellows as a Christmas gift. It was a late order so I paid for two day shipping. Unfortunately, it was 48 hours before the item arrived to the shippers (and further delayed by a shippers error, which isn’t the fault of the seller) and so it arrived after the day my family celebrated Christmas. I sent customer service an email on the topic and never heard back from them. Now, that said, the item itself was great and is exactly what I was looking for. "
"waiting for delievery for over a week, to long"
" We had previously purchased a part on a different website after days of research. After attempts to install it, we found it was not the correct part. The sales associate on the phone at eFireplace Store directed us to the correct replacement part and when we received it was perfect. Just plugged it in and it worked. THANK YOU !!!"
"The person I talked to was so helpful in finding the right parts and helping with service questions with our fire places. We will use them again!"
"My fireplace was ordered and delivered within three days. It came perfectly packed with no issues. It was also considerably cheaper than any local store I checked to buy at. I was cautious at first because of how cheap it was, but I was pleasantly surprised that it was not just cheap junk and it was actually exactly what I was looking for locally that was almost 3 times the price if I bought it locally. I'll recommend this site to anyone."
"The fireplace logs and burner were exactly as described, except the back large log came in 2 parts which is even better than described. Fast shipping that came in 2 boxes and delivered in 3 days. I used a True Fyre YouTube Video and was able to install by myself very easily. The price and guilty are great. I highly recommend this reseller."
"I love the firepit and it came quicker than they estimated."
"Easy to order with quick delivery"