"We love the look of the fireplace. "
"I had been looking for this product for a month. I knew it was the one that I needed and wanted. I asked lots of questions from the agent. She worked thru all of them in a cheerful manner."
"I found offering was great and speed of delivery fantastic"
"I placed and order and it was processed immediately, efireplacestore followed up with shipping and tracking details."
"Great costumer service! I called costumers service the next day after placing my order they were very helpful, got back with me in less than an hour. I will be ordered more products in the near future!"
"Ordering was easy. Product was quality and as offered. Good stuff! "
"Best price, delivered 1 day earlier than expected. Sent email about how to use and manual. wow… 100% satisfied "
"The sales person I dealt with was very knowledgeable about the product I was interested in. It was shipped promptly , and received in days. This was the first time I have used this web site to order anything, but after this order (large amount of money), I am very satisfied and would not hesitate to use them or recommend them again."
"Wonderful Experience. Customer service is first rate and product is top quality !"
"delivered promptly and was easy to assemble. Just the right size for an insert and works fine."
"I was pleasantly surprised with the friendly and knowledgeable staff."
"I had a large order placed through your competitor, they sent every piece except 3 critical pieces. They didn't tell me that they wouldn't be available for weeks. I started looking for these and your store not only had them but sent then early, thank you, Mk and Sons Masonry"
"I ordered a natural gas fireplace they sent me a propane one. So now I have a fireplace I can't use. They were going to send me a freight tag to send it back but of course two weeks later no tag and now there not responding to my calls. So now I am out the money and have a fireplace I can't use."
"The rug I ordered is absolutely beautiful. Perfect for in front of my fireplace. I am so happy to have it for my Christmas party as the seller got it to me in a fraction of the estimated time."
"Responded to my questions very quickly! & Fast shipping!"