"Easy to purchase, shipping was fast and no damage to package. Haven't opened product yet so quality is unknown but hopeful it will all go together well and will look like a quality piece. I will try to update this after Xmas"

"Very helpful and knowledgeable! Received my gas fireplace log set in three days!"

"While I can't yet reply on the four fireplaces purchases, I can tell you that the operator that helped with my questions and orders was superb. I know next to nothing about vented gas fireplace equipment. He was patient, highly supportive, and knew his products, their variations, and pricing well. He made me comfortable that if I didn't struggle with the installation, he's only a phone call away. Thank you, stay tuned... - Mel"

"Couldn’t find the item anywhere else. You had it and shipped it quickly. Bravo!"

"Great customer service! The product ordered arrived as scheduled and worked perfectly right out of the box!!!
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"In this very challenging world by far this was the best experience I’ve ever had buying a product. I actually spoke to a sales representative he told me about the product he ordered it it arrived at my house damage free within five business days. We install the product it works perfect I wish all businesses were able to set expectations like this and meet them keep up the good work. "

"The representative was very knowledgeable and helpful. He helped us find exactly what we needed and worked to find us a log set that we could order right away without waiting."

"Very easy to find part on website and extremely quick delivery! Communication on status was excellent. Thank you! I’ll be back"

"answered all my questions was able to get the right product for my fireplace fast shipping no issues very happy the way it turned out"

"Once ordered tracking was immediately released and delivery was prompt. Each tool was backed individually within the box. Beautiful set to give as Christmas present.
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"Beautiful site with great inventory, fast delivery ."

"From order to delivery all was good .installed unit fits perfectly and works which is important "

"Great experience! Quality fireplace tools that shipped immediately. I literally had them within three or four days of ordering during the busy holiday season! They look beautiful and substantial! Cannot wait to use them."

"found the same product at competitor site but efireplacestore beat their price by 10% and easy check out. Love how it looks in our home."

"I was looking for a particular fireplace and the first 7 places I called were sold out and couldn’t one for 3+ months. Not only did EFireplace have what I wanted, the shipped it the same day and I received it the following day. I arrived in good shape and I was able to install it with their online directions. Could not be happier with them. "