"fast delivery very good quality of product"
"Ordered 11" square chimney brush and poles. Everything was delivered as stated and quickly. Went up over the weekend and cleaning the chimney was never so quick and easy. Works much better with the correct tools."
"Great,speedy service.thank you."
"Great service and fast delivery."
"The website was easy to navigate. My product was clearly pictured and described. I ordered it and it shipped promptly. "
"I recently ordered a replacement ventless gas insert for our fireplace. The website was easy to navigate which helped me to choose the right item. It arrived quickly, was easy to install, and works great! The logs and flames have a very realistic look and I can sit upstairs in my loft/office and turn the heat on and off with the remote without having to leave my desk. There is no gas odor at all and our electric bill has dropped since we began using this unit. I also like the fact that it came with the instruction manual so I didn't have to find it online. Very satisfied with the product and service!"
"Very fast shipping. Part I ordered came in as described and I got my fireplace up and working. Thanks for the great service!"
"I received a next day response to my email inquiry. They quoted me just what I needed for my project. They were friendly and knowledgeable as they answered all my questions. Shipping was very fast. A great experience from start to finish. "
"Found the part needed on website very quickly, placed order and had a confirmation within minutes. My order arrived early than I was told. Overall experience was excellent, do not hesitate to purchase from this vendor!"
"I couldn't quite figure out what I wanted on-line so I called in for help. Salesperson was very knowledgeable of your products and was able to quickly identify exactly what items I needed to include in my order. She then checked inventory to see if all items were in stock and helped me place the order. Delivery was really fast. Log set and burner arrived in great shape. Could not ask for a better experience. Thanks eFireplaceStore! "
"Product showed up quickly. Packaged very well and worked perfect. I cut it with a masonry blade really simply."
"I haven’t installed the fireplace yet. "
"Easy to negotiate websit, rep was very helpful, received poduct fast"
"Kathy who took our order was extremely knowledgeable and helpful. There was a little hiccup and we did not receive one piece and again Kathy was there to help and expedited our missing piece. Highly recommend"
"I needed a new remote/receiver for my gas fireplace. I called and the rep was very knowledgeable and helpful. I was able to order a new remote and install it with no problems. Remote worked on the first click and I am set."