"Bought a new Ecofan. Prompt shipping, well packaged, competitively priced.
Good experience!"
"Your website is easy to shop and fast delivery!"
"I called the eFireplace store looking for an odd size chimney cap. The customer service agent was quick to help me find exactly what I needed. She took my order and I received it 4 days earlier than expected. They made it easy!"
"I found exactly what I was looking for and I received my fire place log holder in a timely manner."
"Tyler was a great help ... a good experience"
"Excellent transaction! Would purchase again. "
"You had exactly the size fire place grate I needed. It said a couple weeks for shipping, which I was okay with. The product was in stock and I received it the same week. That was fantastic. Got to use it over Thanksgiving holiday. Will look for other products and use eFireplace Store again. "
"Had some order issues, but the folks were able to resolve it quickly and get it sorted out without any major issues. "
"Your team worked hard to identify the correct replacement remote for our fireplace. Upon arrival which was received within the time frame promised, east set up. Great service!"
"Ordered with a little hesitation, arrived the next day! Completely satisfied! Will recommend to everyone! 10 stars!"
"Looks good and solid. 4 starts since I have not used it just yet!"
"I just wish I could have found an American made option."
"Website has numerous fireplace tool options and is easy to navigate. Placed order and it was shipped promptly. Great communication between the company and buyer. Thank you for the great service! "
"I am impressed at how quickly eFireplacestore.com returns questions from customer service. They have been friendly and helpful. "
"Rep was very knowledgeable and helpful and we received our order within a weeks time "