"Quality, was shipped right after order"
"Person I spoked with was very knowledgable, helpful and friendly. Very personable and easy to do business with"
"The the fireplace doors were cheaper price wise than other places. When I placed the order they arrived within a few days. Seem to be nice quality doors.
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"My damper arrived when they said n everything was in great shape great job "
"Devon was so helpful, I needed a specific B vent for a freestanding fireplace and he knew exactly what was required. It was shipped within 4 days and is now being installed. Great job Devon!"
"Found the exact product I was looking for. Quick, fast online service. Free really fast shipping. An A+ experience! Highly recommend shopping here. "
"Very satisfied with our experience buying gas logs. Easy to order, the logs were shipped and we got them in 2 days! could not be more impressed with how it went. Thank you!"
"Speedy delivery "
"Great product, fast shipping. We are very pleased! "
"I have an older Napoleon fireplace and the blower unit quit. I quickly Googled GDS-63 (OEM replacement) and got a hit at eFireplacestore. Checked their website, but the picture for the GDS-63 blower wasn't the same as my blower. Called Customer Service and the representative stated that was a generic picture and took the time to explain EXACTLY what the GDS-63 blower looked like. That's the blower I need!!! I used the eFireplacestore website to order, easy process. Blower was delivered in two days. eFireplacestore emailed me delivery updates. Excellent price!!! Stove blower is working, house is warm. I would recommend eFireplacestore to anyone needing fireplace equipment."
"Great fireplace insert that was easy to install will all connections. Fast shipping as well! Thanks "
"I was ordering an insert as a surprise for my husband and, because I am not versed in this stuff, had to ask a lot of questions before selecting. After purchasing, I had to ask for help finding someone in my area who would install it.... customer service helped enormously both times!! Easy to get a hold of a real person who is very knowledgeable and helpful. Would highly recommend ."
"We placed an order and it was here much sooner than we thought it would. Very helpful,"
"Old insert was 20 years old, survived 2 moves but not #3! Easy to measure old insert, find model no., etc., and order online. Delivery came sooner than expected. Works great now, just like new fireplace! Ready for old man winter!"
"The site really helped me pick the right sized logs, they arrived quickly (the only damage was a very small piece of one log breaking off), and my contractor had no trouble installing it. The fire looks beautiful. I can’t wait to enjoy it when my house remodel is all complete (soon!)."