"I looked all over St Louis for the materials I needed. None to be found.
EFireplaceStore had everything at a competitive price. The material shipped the next business day and arrived two business days after that. The effort was minimal on my part.
The one weakness I found was in the ordering process. I had to go back and search for each item I wanted after the previous item was placed in the cart. The site worked but was just a little clunky. Stick with it. The value is worth it."
"Ordered an entire new gas log set for our old wood burning fireplace. Everything came so fast and it looks even better in person. Our split oak designer series even came with vermiculite and glowing embers. Got the logs and gas line run and everything is working perfectly. Thank you for adding ambiance to our holidays! "
"I already know the Real Fyre brand was excellent in addition to the super fast shipping. I took the cheapest shipping option and it came in one day. The logs look amazing … 100% satisfied. "
"Damper plate was easy to install and perfect fit.
Would be 5 stars if the web site had been clearer regarding sizing. The plates are defined according to their overall damper width, not the width of the plate alone."
"Fastest Service Ever! Giving it as a gift for Christmas."
"The FR rated hearth rug was as described and the anti-slip mat works perfectly. "
"I was incredibly impressed with the ease of ordering and the quick delivery. The communication was excellent. "
"prompt delivery with the exact fireplace we ordered, delivered without damage or issues."
"Was looking for a fireplace. Spoke to both Will & Nevins and both of them are EXTREMELY knowledgeable and well versed in everything I was asking about. There was not a single question that they did not know the answer to and have a personal opinion on. I had a long list of questions and spent over an hour picking both of their brains before I made my decision about which item was right for me and I know that with their knowledge I picked the best one I could have selected. Their prices were also fantastic and the people who I spoke with in customer service were also smart, efficient and fantastic. In a day and age when so much is farmed out to other countries and people are just reading facts from a screen its incredibly refreshing to find a company where you can tell everyone is passionate about what they do. Cant say enough good here; definitely the place to go. OH! and it was supposed to come a week later and it came like 2 days later; so shipping was fast too."
"The fire logs are gorgeous and give out the perfect amount of heat. It keeps us nice and warm!! We love it!! "
"We ordered the firebox on a Monday and it was delivered on the Friday of the same week. It came nicely sealed and the delivery was exemplary. The salesperson was extremely knowledgeable and personable. We have not actually installed the firebox yet, but we've been impressed with the service so far so we don't anticipate any issues. If any concerns do arise, I'll be sure to update. "
"Seems my order is to come piece by piece, spread out over a week or more--one piece last week, one piece this week, still have half a dozen pieces to go."
"Great company to do business with. Outstanding products and good service!"
"A good experience with quick delivery of the pieces I needed to complete my installation. I will use the efireplacestore again in the future."
"I'd been searching for a part for my fireplace for weeks, and finally found it here. Service was excellent; shipping and delivery were very fast. The person I spoke to was kind and quite helpful. I highly recommend this store. "