"My order was delayed shipping and the management stepped in and made sure everything was taken care of. I would buy from them within hesitation again"
"I will be coming back for my next production needs. "
“We can't wait to assist you with your future projects! We appreciate your review!”
"Got a replacement part for my wife's sewing machine. Delivered quickly and exactly what we ordered and needed. Price was quite reasonable compared to other sources I found."
“We are so happy that you were able to get the replacements you were looking for and we appreciate you taking the time to leave us a review! ”
"It took very long to come and it came in a box that was beat up and my threading tool was missing "
“We are very sorry that you were unhappy with your order! We appreciate you taking the time to leave us feedback, and I've sent you a direct message to assist you with this issue.”
"Just what I needed and fast shipping. Thanks"
“We are glad that we had what you needed and that it was shipped quickly to you! We look forward to having you shop with us again soon! ”
"I always turn to goldstartool for all my sewing needs."
“What a kind review! Thank you so much and we are so happy that you enjoyed your experience shopping with us! We look forward to assisting you with any projects in the future! ”
"Happy to find the snaps I wanted at a good price."
“We are so glad that we were able to help! We look forward to having you shop with us again in the future!”
"The snap setting tool doesn’t work. Snaps are small for 16. "
“We are very sorry to hear that your snap setting tool didn't work as intended! I've sent you a direct message to assist you with this issue. ”
"Machine arrived in 5 days that's gotta be a record. "
“We are glad your machine arrived quickly! Thank you for your review and happy sewing! ”
"There was an issue with my order being damaged in in transit and they made it right immediately. Thanks!"
“We are so glad everything with your order was fixed quickly! We look forward to having you shop with us again in the future and thank you for your review!”
"I only received one item from my purchase and when I contacted customer service I was informed that they were going to look into it and call me back. I’m still waiting to hear from them. It seems that I stand to lose money on this purchase. "
“We are sad to hear that your experience with us was less than positive. I've sent you a direct message to assist you with this issue.”
"Great product, great price and great delivery, thank you."
“We are happy you enjoyed your experience shopping with us! Thank you for taking the time to leave us a review! ”
"Exactly what I was looking for and quick Shipping"
“Thank you for your review! We appreciate your positive feedback! ”
"No less than FOUR other sources listed this item as unavailable: Amazon, Walmart, etc! I need them NOW! I'll definitely use this supplier in the future!"
“We are happy we had the supplies you needed! We look forward to having you shop with us again in the future! ”
"The tool came fast and is superb quality. "
“We are glad to hear you are happy with your new iron and that it came in quickly! Thank you for shopping with us and we look forward to assisting you in the future! ”
A rep from GoldStar Tool, GoldStarRepresentative, has responded:
“Thank you for your feedback! We apologize for the delay in shipping your order, but we're glad our management team was able to step in and ensure everything was taken care of. We look forward to having you shop with us again in the future!”