"Nice to buy on your store"
"Product is very good will buy again "
“Thank you for your positive feedback! We are happy to hear that you are pleased with your purchase!”
"Looked for sewing machine screwdriver set on several websites. GoldStar tools came up on search. It had exactly what I needed. I read reviews and purchased the 15 sets I needed. The price was amazing!
I hope the quality holds up. I go to Mexico and teach sewing classes for a week in November. I purchase sewing tools for each participant. I had everything except the screwdrivers already purchased but next year will look more closely at GoldStar Tools to compare products and price. "
“We are glad to hear we had exactly what you needed! Thank you for your review! ”
"Button die did not fit the buttons and there was no fix according to customer service. So I bought a tool that did not work. "
“We are sorry to hear that your experience with us was less than positive! If there is anything else we can help you with, please let us know! ”
"Items ordered arrive quickly"
“Thank you for your review! We are glad to hear you enjoyed your experience!”
"I ordered a needle bar on Monday and it didn't even get packaged to pre-ship until the following Wednesday! That's when I received your order is being put together and will let you know when it ships and now we're on Friday and I still haven't received the shipping notification two weeks since I ordered it"
“We are very sorry to hear how long your order has taken to ship! I just sent you a direct message so we can assist you with this problem. Thank you for your feedback!”
"Company left me a bunch of trash after delivery like a pallet that was unnecessary and could’ve taken it with them "
“We are sorry to hear about the inconvenient delivery! I just sent you a direct message so we can work together on this issue! Thank you for taking the time to leave a review!”
"Good and on time delivery service (4days after ordering out of state) BUT honestly the table I got isn’t well constructed at all so I’m waiting for them to get back to me after sending the video proof. I’m scared it may come apart soon and that’s frightening…"
“Thank you for your feedback! I just sent you a direct message to find out more about this issue so we can assist you!”
"I am really getting to like this company.
This is the third time I ordered from them and it is quick with no issues.
I emailed David about fabric materials he promptly answered and is ready to guide me through the overwhelming, fashion district! Now how cool is that!
Thank you "
“We are glad to hear about your positive experience! Thank you for your kind review! ”
"I got exactly the part I needed and right on time."
“Thank you for your review! We are glad to hear you enjoyed your experience!”
"All questions are answered and solutions offered by people( not robots)."
“Thank you for your review and feedback! We are glad to hear you enjoyed your experience with us!”
"I ordered the 2 items. The wrong size key was received. Apparently, my cutter was an older model. The correct key was shipped and all is good now. "
“We are glad to hear we were able to get the correct sized key to you! Thank you for your review!”
"Just good service and a great product."
“Thank you for your review! We are so glad to hear you enjoyed your experience with us.”
"Snaps work great , and I love the colors!"
“We are so glad to hear you are happy with the snaps you ordered! We love the variety of colors, too. Thank you for your review!”
"On the backside with the ring always went off center and left raw metal to cut boot laces"
“We are sorry to hear you are not happy with the product you ordered! I just sent you a private message with a few follow up questions about your case. Thank you for your feedback!”
A rep from GoldStar Tool, GoldStarRepresentative, has responded:
“Thank you for your kind review! We hope to see you again soon!”