"I’m so happy with this, it’s such great quality and makes setting snaps & rivets SO much easier than using hand tools. The dies are easy to set in place and hold the rivets securely so there’s no fiddling with the little pieces. Love that it comes in so many colors, too!"
"I was extremely pleased with the service through the order process. I was given information about my order and how to expect it to be delivered which was extremely helpful. I was a bit nervous because I was ordering high dollar equipment that I had never ordered from them before and it put my mind at ease until I got my order.
I really appreciate their customer service and constant contact and I will def. order from them again!
Jennifer :)"
“Thank you for your review! We love hearing about our customers' experiences. We are very glad to hear our customer service team was able to set your mind at ease and answer your questions. Best wishes!”
"Ordered over a week ago and items not shipped yet."
“We are very sorry that your order is taking longer than expected! I just sent you a private message with a couple of follow up questions so I can look into your case. Thank you for your review!”
"Gold star got me a great deal. I know they sell multiple Machines to Employers. I just bought 1 Sewing machine and felt like I was Important!
I will Definitely buy my next Machine from them. Thanks so much! "
“We are so glad to hear that we were able to deliver an amazing experience for you! We love our customers and are always excited to hear that they enjoy shopping with us. Thank you for your review!”
"Very poor customer service and lack of product knowledge.. never kept promises of returning calls.
"
“We are very sorry to hear you didn't enjoy your experience with us! I just sent you a private message, I trust we can move your case forward together. Thank you for your review!”
"I bought several different types of eyelets and at the bottom of the page where I ordered the eyelets the hand setting tool was recommended. I purchased the proper size hand setting tool for the eyelets and when it came it was the wrong tool.
"
“We are very sorry for the confusion with your order! I just sent you a private message, I trust we can resolve this issue together soon. Thank you for your review!”
"Heavy fabric, used 5/8" shell and 1/2" back"
“Thank you for your review and feedback! We are so glad to hear you are enjoying your order.”
"I was retuning a Grummet and the woman Lula was so kind with helping me getting everything right."
“Happy to hear Lulu was able to help you with your return! We love our customer service team. Thank you for your review!”
"Package was good
Fast shipping "
“We are so glad to hear you enjoyed your shopping experience with us! Thank you for your review!”
"I am very happy about my order . It was easy to order and I got it delivery faster.
Good service!"
“We are so glad to hear that your order arrived quickly and safely! Thank you for your review!”
"Everything I ordered arrived in timely manner. I took advantage of the Labor Day Sale and the quality of the fusible woven interfacing is excellent, I order the 60” wide 100 yards the price can’t be beat! I make bags and ordered the medium plastic clips and they are great also. The roll of interfacing is massive so you might need help moving it! I am a new happy customer! "
“We are so excited to hear you found us through our Labor Day Sale and that you enjoyed your experience! Welcome, and thank you for your review!”
"I love this company so much! Ordered and delivered within the same week! "
“We are so glad to hear you enjoyed shopping with us! Thank you for your review!”
"wonderful company also enjoy your YouTube videos. Keep it up."
“Thank you for your review and feedback! We are so glad to hear that our YouTube videos were helpful and that you enjoy shopping with us.”
"We bought several sewing machines from them, and while they were initially helpful, their customer service declined significantly after the purchase. Unfortunately, once payment was made, they stopped responding to our inquiries.
I strongly advise against buying from them
DO NOT BUY FROM THEM!!!"
“We apologize for the poor communication on our part! Thank you for your review and feedback. I just sent you a private message with some questions about your case so I know how best I can help. I look forward to hearing back from you!”
"All products are high quality and high performing, and they come at an exceptional value."
“Thank you for your review! We are so happy to hear you enjoy shopping with us!”
A rep from GoldStar Tool, GoldStarRepresentative, has responded:
“We are so glad to hear you are happy with your order! Thank you for your review and for shopping with us!”