"I love this company so much! Ordered and delivered within the same week! "

"wonderful company also enjoy your YouTube videos. Keep it up."

"We bought several sewing machines from them, and while they were initially helpful, their customer service declined significantly after the purchase. Unfortunately, once payment was made, they stopped responding to our inquiries.

I strongly advise against buying from them

DO NOT BUY FROM THEM!!!"

"All products are high quality and high performing, and they come at an exceptional value."

"I love that this adhered to my fabric quickly. I also appreciate that the width is larger than 20 inches. "

"Horrible customer service. My machine was sent to me in a reasonable time, but it was not the same as what was described on the website. At first, it was all peaches and roses. David was so glad to help. He buttered everything up and tried to make me feel special. After I described my issue, he has progressively been very rude to me, ignored my calls and made fruitless promises over and over again. When I call the "office" they just tell me that "No one besides David can help you with your problem, so you'll have to wait for him to call you back because he is busy right now." Seriously? Nobody else can help? I don't want to talk to David, he will just push me off another time! I have been trying to get my issue resolved since July, and it's now September. Last communication I had with them was that they said they would just send me a label to send the whole machine back. It never happened, and I called one more time at closing time that day. David just answered and said "I will call you back." then he hung me up. He never did call back and I haven't heard anything more from them for 2 weeks. I am exasperated over this company and their incompetence. I regret ever doing business with them and will never recommend them to anyone. Also, I tried to leave a review on their website, and that is not possible. Coincidence? I think not."

"Still learning all the possabilities with this press, so far its great!!!"

"Easy to find what I needed and all my account info popped up so ordering was fast and easy."

"Malísimo,, muy mentidos ,, disen llega en 4 días y nada ,, después disen 7 días y bada ,, nunca resivi mi máquina "

"This shop is very helpful. I ordered a hand press along with several different rivets and snaps and grommets, but I didn't match up the dies properly. I got a call the next morning letting me know and asking if they could proceed with the proper sets. Thank you!"

"Well wrapped! Excited to start using it. "

"I was looking for closures for a project and they had exactly the selection I needed with a good set of options at a reasonable price. Shipping was quick and allowed me to test a few different design concepts with a short turn-around"

"Many thanks to the folks at GoldStar, love my new Juki. The written instructions from Juki are vague and not well written. Thankfully tech support and online videos were there to help through setup.

You have a new customer for sure!"

"The Goldstar website was very easy to use. They had amazing prices and shipping was practically free, even for 150 pound sewing machine. My only complaint is the tracker did not work for me so I was unsure of when my machine would arrive. I contacted goldstar and they quickly responded that my machine was on its way. "

"Hole punch couldn't cut a single hole. I emailed about the problem, and was offered no solution except to call. The grommets and die set worked as expected, but the manual hammer style hole punch was worthless. No replacement or resolution offered by Gold Star. I would have expected a replacement punch to be sent."