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Product & services pricing
4.00/5
Chance of future purchase:
3.84/5
Shipping & packaging:
3.71/5
Customer service:
3.40/5
Return/Replacement policy:
3.09/5

Verified
5/5

2023-07-22

Super fast shipping

"I received exactly what I ordered. It shipped the same day I ordered it."

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Rep reply posted 2023-07-24
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you for your review! We are glad to hear your order arrived quickly and safely! ”


Verified
5/5

2023-07-21

Big fan

"Products look great, fast shipping and excellent prices...what more could want"

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Rep reply posted 2023-07-24
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad to hear you enjoyed your experience with us! Thank you for your review!”


Verified
5/5

2023-07-21

Good service

"I have ordered these before. They were sent fast too."

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Rep reply posted 2023-07-24
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are glad to hear that your order arrived quickly and that you are enjoying it! Thank you for your review!”


Verified
4/5

2023-07-13

Grommet die

"After we figured out what I was looking for the rest of the process was fairly easy.
My order came really quickly.
"

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Rep reply posted 2023-07-14
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad to hear your order arrived quickly and safely! Thank you for your review!”


Verified
5/5

2023-07-13

excellent product and service

"I received my order very quickly. The quality of the product and price are great."


Rep reply posted 2023-07-14
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad to hear you received your order safely and that you are happy with everything! Thank you for your review and for shopping with us!”


Verified
5/5

2023-07-10

Quality Electric Cutter

"Quality product and quick delivery. Customer service is good!"

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Rep reply posted 2023-07-10
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you for your review! We are glad to hear that everything arrived quickly and safely, and that our customer service team was able to answer your questions.”


Verified
5/5

2023-07-09

Even Better Than Expected

"I was just expecting plain dotted drafting paper, but some of the rows /columns are numbers and letters, so it's even easier to visually follow the lines. Well printed and eat to use.

Thicker paper than I thought, considering the warning in the description I had hoped it was a slightly thinner drafting paper, but I'm still very happy with what I got!
"

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Rep reply posted 2023-07-10
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad to hear you are pleased with the drafting paper you ordered! Thank you for your review, and happy sewing!”


Verified
5/5

2023-07-07

Ready to get sewing

"Very easy to pick out what I wanted"

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Rep reply posted 2023-07-10
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad to hear you had such a good experience with us! Thank you for your review!”


Verified
5/5

2023-07-04

great products

"great products ,good prices and fast shipping"

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Rep reply posted 2023-07-05
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you so much for your review! We are glad to hear you enjoyed your experience with us!”


Verified
1/5

2023-07-02

Terrible shipping

"The customer service representative was nice and helpful. But I still have not received my order. It’s been 10 days. I have the update that l be receiving it tomorrow but that’s a long time. I will never order from here again. If I received a notification with a heads up it would have been nice."

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Rep reply posted 2023-07-03
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are very sorry about how long your order is taking to arrive! I just sent you a private message checking in about whether your order has finally arrived. Please let me know, and thank you again for your feedback!”


Verified
5/5

2023-07-02

awesome company

"I have quilted over 700 quilts for our vets. I have to pay for my thread myself. This company sells good quality thread at a very reasonable price and on top of that ships it quickly. They also helped during covid. I have away over 2000 masks. Shipped to the east coast to the west.
When I couldn't find elastic they sold lashes quantities for a very reasonable price. Thank you so much for what you do. It impacts so many lives.
"


Rep reply posted 2023-07-03
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you so much for this review and your kind words! We are so happy to hear that you enjoy shopping with us and that we carry what you need. Thank you again, and best wishes!”


Verified
5/5

2023-06-30

Superb product

"I was needing a 1/4" foot for my sewing machine without the flange. My machine will use a universal low shank foot. I found one! And it works beautifully.
The ordering was very easy, came as described, and was very well packaged. I have since found that it fits my other machines as well. Even better! Will be ordering this foot for my other machines as well.
Thank you!
"

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Rep reply posted 2023-07-03
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad to hear we had what you needed and that everything arrived quickly and safely! Thank you for your review!”


Verified
5/5

2023-06-29

Quick and easy

"I ordered the wrong machine and needed to call. Customer service on the phone was great. I could not believe how quickly the machine arrived. I called with a question after re assembly and was given a quick and easy answer! The machine ordered is fantastic. "

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Rep reply posted 2023-06-29
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you very much for your review! We are so glad to hear our customer service team was able to help you with your order and that your machine arrived quickly and safely. We hope to have you shop with us again in the future!”


Verified
1/5

2023-06-28

Item not as described

"This seller sent me different needles than what they had advertised. I had to pay shipping to return them for a refund of the $52.98 that I paid. The refund I received from them was $42.38. Total rip-off!!!"

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Rep reply posted 2023-06-28
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are very sorry for the confusion with your order! I just sent you a private message about your case. Thank you for your feedback!”


Verified
5/5

2023-06-28

Great products and customer service

"I've ordered a few times from GoldStar Tool. They ship very quickly and their customer service is willing to take care of any issues. I'm beyond excited about my hand press and all the dies I purchased with it. I use a lot of hardware when I'm making purses and for my leather crafting. This is the place to get it."

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Rep reply posted 2023-06-28
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you so much for your review and kind words! We are glad to hear that everything you ordered is working well and that you enjoyed your experience with us!”