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Product & services pricing
4.00/5
Chance of future purchase:
3.84/5
Shipping & packaging:
3.71/5
Customer service:
3.40/5
Return/Replacement policy:
3.09/5

Verified
5/5

2023-06-08

Great hardware for making bags

"I bought several different color rings for making purses and bags. Great product at a great price."

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Rep reply posted 2023-06-09
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad to hear you are happy with the rings you bought! Thank you for your review!”


Verified
5/5

2023-06-07

Just what I needed at a fair price!

"Got 4, 12000 yard spools of 100% cotton thread in white. Quilt alot so need spools which last. "

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Rep reply posted 2023-06-07
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad we had what you needed and that you enjoyed your experience with us! Thank you for your review!”


Verified
5/5

2023-03-22

ONE STOP SHOP

"Was on the hunt for garment fasteners 1/4" and 1 1/2" - Googled the information and located a company close by. Jessie has great customer service, engaged and understood my layman's descriptions for what we needed. Helped me walk through the online store and We are a team going forward ! They had everything we needed and great prices. THANKS AGAIN !!! "

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Rep reply posted 2023-03-23
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad to hear you enjoyed your experience with us and that Jessie was able to find what you were looking for! Thank you for your review, and we look forward to having you shop with us again in the future!”


Verified
5/5

2023-06-05

Easy for used

"Customer service is exellente "

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Rep reply posted 2023-06-05
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad to hear you enjoyed your experience with us! Thank you for your review!”


Verified
3/5

2023-05-31

Sewing plate

"The sewing plate I ordered didn’t fit as good as the original.
It did arrive faster than expected
"

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Rep reply posted 2023-05-31
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are glad to hear your order arrived quickly and safely, but are sorry that it didn't fit as expected! Please reach out to our customer service team if you have any questions about your order, we are always happy to help. Here's our contact information:

Tel: 1.800.868.4419
Email: help@goldstartool.com”


Verified
5/5

2023-05-30

Easy Online Ordering

"First time user of the Online Ordering to get a product that is hard to get without exorbitant shipping fees. Its nice to find a place where you spend all you need on the product without added costs! Thank you! "

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Rep reply posted 2023-05-31
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Our pleasure! We are so glad to hear you enjoyed your experience with us! Thank you for taking the time to leave us a review. ”


Verified
5/5

2023-05-25

Fast service

"I ordered a dress form and it was delivered in about a week. It is exactly as described. Great company!!"

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Rep reply posted 2023-05-25
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad to hear that your ordered arrived quickly and safely! Thank you for your review.”


Verified
2/5

2023-05-19

Great products and service, but my review opened a can of spam

"After weeks of shopping online and on foot for a specialized widget for a unique application, I had settled for an adequate solution. Then up popped GoldStar's website and its huge variety of metal loops and hoops. I found just what I wanted (better than I ever expected, in fact). It appeared to meet my structural requirements, the widget and especially its weld looked smooth and polished (important for running webbing through it under tension), the size selection was amazing and important, and it even came in colors.

Oh, boy, I thought; what's this going to cost? Am I going to pay a few bucks each (I just needed two) plus $10 in shipping? Not to worry. 99 cents per widget, no sales tax, and 99 cents shipping. I upped my quantity to 6 just in case, and hoped they worked as good as they looked.

Their 6-day delivery promise would hold me up a bit, but again ... not to worry. They arrived in three days, looked flawless, and perform perfectly. I almost felt guilty about having jerked their chain for such a small purchase. Their service, product line, product quality, price, and delivery each earned 5 stars. I guess that's 25 stars, isn't it?

I have zero connection with GoldStar or any of its people. I simply enjoy giving credit when it's well deserved.

Thanks, GoldStar.

HOWEVER: If ResellerRatings' worrisome "account statement" leads to a barrage of spam from ResellerRatings* or any associated businesses, I'm going to replace this review with a single star and a nasty review. Here goes nothing: SUBMIT.

* UPDATE: AS EXPECTED, RESELLER RATINGS HAS BEGUN SPAMMING ME ALMOST EVERY DAY. GOLDSTAR NEEDS TO FIRE THEM AND CONTRACT A LEGITIMATE RATING SOURCE. I HAD GIVEN GOLDSTAR 5 STARS, BUT RESELLER RATINGS' OBNOXIOUS BEHAVIOR DRAGS GOLDSTAR'S RATING INTO THE TOILET WHEN THE COST AND SERVICE INCLUDE RR'S HARASSMENT. ON THE PLUS SIDE, GOLDSTAR PROMISED TO LOOK INTO IT AND DISCUSS THE PROBLEM WITH RESELLERRATINGS NEXT WEEK. (Good luck with that; RR is rated as a scam on legitimate review sites.)
"

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Rep reply posted 2023-05-19
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you very much for your lovely review! We are so glad to hear your shopping experience with us went smoothly and that your order arrived quickly and safely. We love hearing from our customers, thank you again and best wishes!”


Verified
5/5

2023-05-24

Goldstar delivers

"I needed some special glue for a project, and they had it at a great price, thanks a lot."

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Rep reply posted 2023-05-24
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad to hear we had the item you needed and that you enjoyed your experience with us! Thank you for your review!”


Verified
5/5

2023-05-23

Great company for anything you need to sew and more

"I have a New Tech GC9000C Industrial sewing machine now for 9 years. It works still like brand new. Never once have any problems. I have purchased, interfacing, sewing notions, threads, rivet presses, dies and so much more, and never had no problems.
The customer service here is always on top of all your questions and always eager to help you find what you need.
I highly recommend this business. I've been shopping here now 12 years and always returning! Want the best? You got it all right here.
"

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Rep reply posted 2023-05-24
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you so much for your review and kind words, Laura! We appreciate your business and are happy to hear you enjoy shopping with us!”


Verified
5/5

2023-05-21

Amazing snaps

"It was so easy to order and shipping was pretty fast , the snaps are awesome way better than I expected!! Love them and I definitely will be a repeat customer!! "

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Rep reply posted 2023-05-22
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you so much for your review and feedback! We are very glad to hear you enjoyed your experience and that you plan on shopping with us again in the future!”


Verified
1/5

2023-05-20

Bad Press; Returned Item; Didn't Refund; Bad Customer Service

"Rude "customer service". The presses they sell are garbage. I paid to return the item, signature confirmation and all, and still didn't get a refund. I'm disputing the charges now. We'll see what happens. "

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Rep reply posted 2023-05-22
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are very sorry to hear you had a poor experience with us! I just sent you a private message with a couple of follow up questions about your case. I trust we can resolve this issue together!”


Verified
5/5

2023-05-20

Fast delivery

"Exactly what I needed fast! Wonderful product!"

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Rep reply posted 2023-05-22
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad to hear we had what you needed and that you are enjoying your purchase! Thank you for your review!”


Verified
5/5

2023-05-15

Very happy

"Easy , fast , trustworthy "

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Rep reply posted 2023-05-16
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you so much for your review! We are glad to hear you enjoyed your experience with us!”


Verified
5/5

2023-05-15

Good quality snaps

"I ordered the snap installation tool, dies, and snaps. All items were well packaged and received in a speedy time."

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Rep reply posted 2023-05-15
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad to hear everything was packed well and arrived safely. Thank you for your review and for shopping with us!”