"I have a New Tech GC9000C Industrial sewing machine now for 9 years. It works still like brand new. Never once have any problems. I have purchased, interfacing, sewing notions, threads, rivet presses, dies and so much more, and never had no problems.
The customer service here is always on top of all your questions and always eager to help you find what you need.
I highly recommend this business. I've been shopping here now 12 years and always returning! Want the best? You got it all right here. "
"It was so easy to order and shipping was pretty fast , the snaps are awesome way better than I expected!! Love them and I definitely will be a repeat customer!! "
“Thank you so much for your review and feedback! We are very glad to hear you enjoyed your experience and that you plan on shopping with us again in the future!”
"Rude "customer service". The presses they sell are garbage. I paid to return the item, signature confirmation and all, and still didn't get a refund. I'm disputing the charges now. We'll see what happens. "
“We are very sorry to hear you had a poor experience with us! I just sent you a private message with a couple of follow up questions about your case. I trust we can resolve this issue together!”
"Exactly what I needed fast! Wonderful product!"
“We are so glad to hear we had what you needed and that you are enjoying your purchase! Thank you for your review!”
"Easy , fast , trustworthy "
“Thank you so much for your review! We are glad to hear you enjoyed your experience with us!”
"I ordered the snap installation tool, dies, and snaps. All items were well packaged and received in a speedy time."
“We are so glad to hear everything was packed well and arrived safely. Thank you for your review and for shopping with us!”
"Wonderful prices and fast shipping!"
“We are so glad to hear your ordered arrived safely! Thank you for your review!”
"I work with this company for the first time. And my experience is very good."
“Thank you for your kind words and review! We are so glad to hear you enjoyed your first experience with us. We look forward to having you shop with us again in the future!”
"The tool I got from them, very nice and works great!!"
“We are so glad to hear the tool you purchased from us is working great! Thank you for your review!”
"great doing business with."
“We are so glad to hear you enjoyed your experience with us! Thank you for your review!”
"TLDR: AMAZING SERVICE AND FAST SHIPPING AND GREAT PRODUCTS
WOW! I am SO FLIPPING impressed by this company! I was in charge of doing fish headbands for our schools Seussical the Musical. I needed decent headbands that would fit 5 year olds. I looked everywhere and finally Goldstar Tool showed up in my search. I was a bit hesitant....as one is now a days with all the horrible service and scam sites. But the site passed inspection and I found a great price on headbands. BUT THAT'S NOT THE END OF THE STORY!!!! TWIST.....DUN DUN DUUUUUNNNN......They were out of the headbands I had ordered. Do you know how I know.....??? I GOT A PHONE CALL FROM AN ACTUAL PERSON! Not an email...... AND THIS PERSON SPENT THE TIME TO CHECK STORAGE TO MAKE SURE I GOT THE HEADBANDS I NEEDED! My concerns were not over because then I was worried that I wouldn't get them in time..... THEY CAME 2 DAYS LATER! So...I just want to say THANK YOU GOLDSTAR TOOL...AND THE PERSON THAT CALLED ME! Our headbands turned out beautifully!"
“We are so glad to hear your team was able to help you get the headbands you needed and that they arrived quickly! Thank you so much for your kind review!”
"I’ve often ordered from Goldstar and never been disappointed in their goods or their promptness in delivery. Shipping charges are excellent! That’s why I’m a repeat buyer."
“Thank you so much for your review and for being a repeat buyer! We are glad to hear you enjoy shopping with us!”
"My issue with GoldStar has been resolved.
I thank everyone involved. I am looking forward to business with them in the future!!!"
“We are so glad to hear our customer service team was able to help you resolve this issue! Thank you so much for your patience and for updating your review. We appreciate your feedback and we look forward to having you shop with us again in the future!”
"Got the part quickly and accurately. Will do business again."
“We are so glad to hear you received your part quickly and safely! Thank you for your review!”
"Happy that this company had what I needed for my client"
“We are glad to hear that we had what you were looking for, and that you enjoyed your experience! Thank you for your review!”
A rep from GoldStar Tool, GoldStarRepresentative, has responded:
“Thank you so much for your review and kind words, Laura! We appreciate your business and are happy to hear you enjoy shopping with us!”