"I’ve ordered drafting supplies twice now from GoldStar. Their prices are the best and packing was perfect. No one can beat their shipping rates either. I’m a fan. "

"DONT DO BUSINESS WITH THIS COMPANY!!!! The owner David Akhamzadeh is a SCAMMER, Unethical, RUDE and just an overall horrible person. They have been giving me the runaround for over 3 weeks now for 5 spare parts on Consew 29B they sold me. The owner himself threatened me, that he was going to cancel my order because i asked for compensation for lost time. Everytime i called (over 6 times) over the course of 3 weeks, I was given the runaround on parts , delayed because of Consew, "someone forgot to put in my order", "USPS doesnt give tracking", "oh , we have the part now, im going to send now" (never sent). Overall waste of time, don't ever shop with this company. "

"The experience with the person on the phone was great, however the ruler I ordered was bent when received. "

"Quick and efficient love my cutter "

"I received my order of 60” pattern paper. It arrived in a box, folded in half with the ends crumpled, not sure why it would not be shipped in a cardboard tube."

"It never came when fed ex said be here and then next week gave me 2 different days and last call said be next day because of blizzard. That was a joke but finally show up
With UPS delivery it Tuesday evening."

"Thank you!! This is perfect! "

"I couldn't find the cord I needed on the website until I searched by the item code for something similar. The search for "cord" did not produce a usable link."

"I ordered an industrial sewing machine from Goldstar. I paid an additional $249 to have the sewing machine assembled and as a result I knew it would need to be shipped using a freight carrier. After a week I had no shipping confirmation or tracking. I reached out to get that and was given a tracking number that never worked, though it was clear that the "assembled" machine I ordered would be arriving in 3 boxes. I asked immediately how an assembled machine would come in multiple boxes and never got a response. When the machine did arrive, unassembled as I anticipated, I asked again and requested a refund for the assembly fee. I've asked for that refund 3 times now but have not gotten a confirmation. Ultimately I can dispute the charge if it isn't refunded, but it's not ideal to need to chase a company so much after such an expensive purchase. This sewing machine was more than $4500. "

"I can't remember how I found this site but am very happy I did. I found several things I have been looking for and the prices are crazy low"

"Bad customer service. I made purchased on 2/26/23. Received an email the following day that item is on the way. Today is the 9th stilled nothing. Email couple times no response. "

"Everything was exactly as described, and I would purchase from this company again!"

"Edit 2: The correct part was received. It is unfortunate that it took 4 months for this to get resolved, but we are happy with the correct product and I have updated my review as such.

Edit: I was contacted by Goldstar Tool and they are sending out the correct part. I will update again when they are received.

I've had plenty of success with with Goldstar Tool in the past, but they shipped me the wrong product on a recent order. It was a mistake on their part, but I've been going back and forth with them for 4 months now and they are sending me in circles and refusing to fix their mistake and send the correct product. I keep getting "we will replace the product" but they never do. It finally shifted to "call us at this number" but I have called and called and never make it past whoever is answering the phone. I just get stonewalled there. Based on this experience, I can't recommend this company, though I would be willing to adjust this review in the future of they were to actually correct the situation.
"

"I am trying to order a part but I have not gotten a response."

"Started using them immediately. So much better than the hand setter. $.99 shipping is nice too."