"Received my snaps quickly. "
"Goldstar always has what I need and ships quickly. I have never had a problem with ordering from them. "
“We are so glad to hear that you enjoy shopping with us, and that you've never experienced any issues! Thank you for your review and feedback!”
"Ordered several machines recently. One was damaged in shipping. Another is defective. I've called and emailed with pictures and video of issues. No one will return my calls...owner and shipping manager have been left messages to call me. "
“We are very sorry to hear parts of your order were damaged and defective! We are also sorry about the poor communication on our part. I just sent you an email asking a few follow up questions about your case. I trust we can resolve this issue together soon!”
"I needed a machine part that was not on their website. They looked it up and provided me details and an invoice and shipped it right out.
My machine is up and running again!
Many thanks!"
“We are so glad we were able to help you find the part you needed! Thank you for your review!”
"Smooth and easy transaction. Definitely use them in the future."
“Thank you for your review! We are so glad to hear you enjoyed your experience, and we look forward to having you shop with us again in the future!”
"I love the product, my sewing area is getting better organized thanks to this tool."
“Thank you for your review! We are glad to hear you enjoyed your order, but sorry that the assembly took so long. We appreciate your feedback!”
"I love the way their website is organized. It makes it so easy to order exactly the amount of hardware I need in the finishes I want. The orders are always correct and shipping is fast. "
“We are so glad to hear that your enjoy our website and that you had a great experience with us! Thank you for your review and feedback!”
"Item ordered is as advertised, fast delivery."
“Thank you for your review and feedback! We are so glad you enjoyed your experience with us!”
"I ordered a couple items that I needed right away but UPS did not deliver when it was suppose to. They refunded my extra postage. Thank you"
“We are so glad that we were able to help, and that your items arrived safely! Thank you for your review!”
"Did not get all of my items from one of my purchases. I called and sent an e-mail no one answered the phone, no return e-mail. This just show the value of these people. "
“We are very sorry that your full order didn't arrive and that we haven't been responsive when you reached out! I just sent you a few follow up questions so I know how best to help you with your case. I trust we can resolve this issue together soon! Thank you for your review, and I looking forward to hearing back from you.”
"
From the first time I discovered this company I will never go anywhere else!!
Very Quality products at a great price very affordable, thank goodness for gold stat "
“Thank you so much for your review and for shopping with GoldStar Tool! We are so glad to hear that you have enjoyed your experiences with us!”
"Great selection. Fast delivery"
“Thank you for your review! We are so happy to hear everything arrived safely and that you enjoyed shopping with us!”
"I just love this interfacing. It’s wide enough to accommodate all projects. "
“We are so glad to hear you are enjoying the interfacing! Thank you for your review!”
"Fast service thank you!……."
“Our pleasure! Thank you for your review and for shopping with GoldStar Tool!”
"All ordered items correct, and as described
Delivered very quickly!"
“Thank you for your review and feedback! We are glad to hear you enjoyed shopping with us and that everything arrived safely. ”
A rep from GoldStar Tool, GoldStarRepresentative, has responded:
“We are glad to hear your order arrived quickly and safely! Thank you for your review!”