"Thank you for the quick service. Products were exactly as described and what I needed."
"A great resource for products used by pattern makers and sewers. The search on their site isn’t great, there are lots of products that don’t show up. Found the size of French curve that I could not find anywhere else. "
“We are so glad to hear you were able to find what you needed with us! Thank you for your review and for letting us know how we can make your experience on our website better; we always appreciate customer feedback! Happy sewing!”
"Great thread colors ……….,"
“Thank you so much for your review! We are glad to hear you had a good experience with us, and enjoyed our thread color options!”
"Fast shipping, quality even on lower cost items, and every product has lived up to its description and more. It is, truly, a 'Gold Star' experience."
“Thank you so much for your review and kind words! We are so happy to hear you enjoyed your experience with us. Happy sewing!”
"Goldstar delivered a hard to find part that everyone else was out of stock on. "
“We are glad we had the part you were looking for! Thank you for your review and feedback, best wishes!”
"Items arrived quickly. Low shipping cost. Quality products."
“We are glad to hear everything arrived safely and that you enjoyed shopping with us! Thank you for your review!”
"Incredible prices for sewing thread and only 99 cents for shipping even to Hawaii! Thanks "
“We are so glad to hear you enjoyed your experience with us, and that everything arrived safely! Thank you for your review!”
"No directions and no returned call."
“We are very sorry about the confusion and that we haven't returned your call yet! I just sent you a private message with a couple of questions about your case. I trust we can resolve this together soon!”
"Great customer service great product Everything was perfect from the phone call To the deliver Highly recommend this company "
“We are so glad to hear you had a great experience with us, and that everything arrived safely! Thank you for your review!”
"No one answered , no one answered the phone ,not even the mail. I have not gotten my product. Avery Denninson 1/2 plastic staple for t900, i'm from out of the country and a have to leave tomorrow. "
“We are very sorry your order is taking so long to arrive, and for the lack of communication on our part! I just sent you a private message with a couple of questions about your case. I hope we can resolve this issue together soon!”
"Very useful supply website."
“Thank you so much for your review and kind words! We are glad to hear you enjoyed your shopping experience with us, and that you were able to find everything you needed!”
"Wanted a continuous run motor for a bar-tack machine. I told David I wanted the KP M7D and he says " I have a much better one than that." Come to find out, it did not look anything like the one I needed and did not have the bracket needed for the setup. After requesting to return it he said there will be a restocking fee. He also told me to write a note stating that I had made a mistake! The mistake is clearly with you David.
Also, when I discovered that the LED light that he pushed on me was $20 and can be found all day on ebay for $7 I asked him to remove it from the order but that was too difficult so he said that he would send a second one for free. However only one was shipped.
I have bought several machines and tables from goldstar and this will be the last time I ever do business with them. "
“Thank you for your review and feedback! I just sent you a private message with a couple of follow up questions about your case. I trust we can resolve this issue together soon, and I'm very sorry for the confusion and lack of communication on our part!”
"love the prodcuts, shipping is fast."
“We are glad to hear everything arrived safely and that you are enjoying the products! Thank you for your review!”
"I had a problem with the first order but they immediately worked with me to make it right. "
“Thank you for your review and feedback! We are glad we were able to help get the order straightened out!”
"Great selection and people were nice and knowledgeable."
“Thank you for your review and kind words! We are so glad to hear you enjoyed your experience with us.”
A rep from GoldStar Tool, GoldStarRepresentative, has responded:
“We are so glad to hear you enjoyed your experience with us and that your order arrived quickly and safely! Thank you for your review!”