"This is my favorite place to shop for bag making supplies."
"I revised my original review due to the fact the David went out of his way to make sure I was satisfied with the purchase of my Consew 228R-11-1. There was definitely some misunderstanding and communication breakdown with this purchase. When I was completely frustrated I reached out to David a said I would bring the machine to him for troubleshooting. That was Tuesday and on Wednesday I showed up. He had his technician ready to go through the machine, to find out it was a thread that jammed it. Then he ran through the machine with me, which was invaluable. His technician went above and beyond, a really great person. Thanks so much."
“We are so glad David was able to resolve this issue with you! Thank you so much for your patience, and for your review!”
"it was just fine,fast and easy"
“We are glad to hear everything arrived quickly and safely, and that you enjoyed your experience with us! Thank you for your review!”
"There grommets are quality. The best in the industry . "
“Thank you so much for your review! We are glad to hear you are enjoying the grommets!”
"Shipping and pricing is great. However, the bobbins I purchased were not the brand but an aftermarket product. I’m going to try them out and hopefully I’ll have no problems.
If you are going to advertise a brand please sell that brand and not an aftermarket item."
“Thank you for your review and feedback! We are glad to hear you are pleased with the shipping and pricing, and we are very sorry about the confusion with the brand of the product. If you have any issues, please feel free to reach out!
Tel: 1.800.868.4419
Email: sales@goldstartool.com”
"I've used Goldstar a couple of times now and they do what they say! Thanks!"
“We are so glad to hear you enjoy shopping with us! Thank you for your review, and happy sewing!”
"Always prompt efficient service. Great Products!!
"
“Thank you so much for your review! We are glad to hear you enjoyed your shopping experience with us!”
"The folk at Goldstar are always a pleasure to work with."
“Thank you so much, we are glad to hear you enjoyed shopping with us! Thank you for taking the time to leave us a review!”
"I really like the hardware available. Great price, fast delivery and no complications! My now go to for purse hardware. I would love if they added rainbow color to the hardware line. "
“Thank you for your review! We are glad to hear we had the items you were looking for and that everything arrived safely. And thank you for your suggestion about the rainbow color hardware line, we'll definitely keep this in mind for the future!”
"Update.
After the review were submitted, they contact me and resolved the issue by sending a new part.
They sent a sewing machine with a broken part and I showed them the video clip of my assembly recorded by my security shop cam. They don't respond with any solution to the broken part. Completely unreliable company. "
“Thank you for your review and feedback! We are so sorry your machine arrived broken and for not getting back to you in a timely manner. I just sent you a private message with a few follow up questions so I know how best to help you. I trust we can resolve this soon!”
"The price was good. The shipping cost was incredible low. I did not believe at first. Just a few days to receive my order. I will order again in the near future. No complaints at all. Very pleased. "
“We are so glad to hear you enjoyed your experience with us! Thank you for your review and feedback. We look forward to having you shop with us again in the future!”
"Fast shipping and they have the parts we need"
“Thank you for your review! We are glad to hear we had everything you were looking for!”
"Excellent I will recommend this company to everyone, David is one of the best, and he is so reasonable "
“Thank you so much for your review and for recommending us! We truly appreciate it and are so glad to hear you enjoyed shopping with us!”
"I make custom purses and Gost Star Tool is my go to for purse hardware - always have just what I need! Thank you!"
“We are so glad to hear you enjoy shopping with us! Thank you for your review and feedback!”
"I love that you have all the needs in stock and ready to come to me.
"
“Thank you for your review! Singer is such a great machine, we are glad you were able to find everything you needed with us!”
A rep from GoldStar Tool, GoldStarRepresentative, has responded:
“We are so glad to hear you enjoy shopping with us! Thank you for your review!”