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Product & services pricing
3.99/5
Chance of future purchase:
3.89/5
Shipping & packaging:
3.72/5
Customer service:
3.44/5
Return/Replacement policy:
3.09/5

Verified
5/5

2022-08-26

The shipping fee got me

"Most places charge so much more for shipping and I refuse to pay it. I love that Goldstar Tools only charges a minimal shipping fee. That is honestly what prompted me to order today. I was able to purchase several little items that I've been putting off getting because the shipping was only 99 cents! Thanks Goldstar Tools!!"

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Rep reply posted 2022-08-26
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you for your review! We are so glad you enjoyed shopping with us, and that you were able to find everything you needed at the right price! ”


Verified
1/5

2022-08-25

Liars!

"Goldstar does not honor advertised sale prices and refuses to acknowledge or answer inquiries."


Rep reply posted 2022-08-25
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are very sorry about the pricing confusion and for our lack of communication! I just sent you a private message asking a couple of follow up questions about the pricing and the ad you saw. Thank you for your feedback, and I trust we can resolve this together soon!”


Verified
5/5

2022-08-23

Great Delivery and Product

"We use the manila paper roll for our Mimaki plotter to make paper templates to mount signage. Works out very nicely, thank you for the great product, pricing and delivery :)"

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Rep reply posted 2022-08-23
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are glad to hear you are enjoying your order! Thank you so much for your review!”


Verified
5/5

2022-08-22

First time customer Very happy!

"This was my first time purchasing from Gold Star Tools and I was very impressed with my order! The hardware is great quality and price is great! Shipping was unbeatable and very quick. Definitely a returning customer now. "

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Rep reply posted 2022-08-23
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you for your kind words and feedback! We are so glad to hear you enjoyed your experience with us, and that you will be shopping with us again in the future! Thanks again, and best wishes!”


Verified
5/5

2022-08-21

Will Order Again!

"Outstanding products. Fast and cheap shipping. Great website."

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Rep reply posted 2022-08-22
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you for your review and feedback! We are so glad to hear you enjoyed your shopping experience on our website, and that everything arrived safely!”


Verified
5/5

2022-08-20

Excellent

"It was great. I will definitely be back "

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Rep reply posted 2022-08-22
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you so much for your review! We are happy to hear you enjoyed your experience with us. We look forward to having you shop with us again in the future!”


Verified
5/5

2022-08-19

Great Seller

"Quality products, amazingly fast shipping."

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Rep reply posted 2022-08-22
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We appreciate your review, and are happy to hear everything arrived quickly and safely! Thank you!”


Verified
5/5

2022-08-19

Great service

"Fast shipping, great service"

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Rep reply posted 2022-08-22
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you so much for your review! We are glad to hear everything arrived quickly and safely. Happy sewing!”


Verified
5/5

2022-08-18

Bobbin winder

"Bought the bobbin winder and what a time saver. Love it. "

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Rep reply posted 2022-08-22
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad to hear you are enjoying the bobbin winder! It is such a great piece of equipment. Thank you for your review!”


Verified
5/5

2022-08-17

Fast service

"I received my snap setter really quickly! Haven’t tried it out yet, but it looks like a solid machine."

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Rep reply posted 2022-08-18
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so happy to hear that your snap setter arrived quickly and safely! Thank you for your review, and happy sewing!”


Verified
5/5

2022-08-17

Returning customer

"I ordered the heavy duty press last year with die sets for Grommets and Rivets. I love, love this press and have made many purses, bags etc. The press Is so easy to use and now I want to make some wallets that have snaps. I need the heavy duty dies since I’m putting the snaps in a double piece of cork. I have tried to use a simple snap press but it isn’t working. I need something with more pressure. "

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Rep reply posted 2022-08-17
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad to hear that you are enjoying your heavy duty press! It is such a great piece of equipment. Your projects sound beautiful, we love hearing about what our customers create! Thank you for your review!”


Verified
2/5

2022-08-15

Good prices but not worth it.

"Bought some parts for my consew 206rb-5. They sent me parts that don't work and then customer service blows me off.
I will never do biz with these guys again. You should avoid as well.
"

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Rep reply posted 2022-08-16
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you for your review and feedback! I am sorry to hear the sewing machine parts you ordered arrived damaged, and that we were unresponsive. I just sent you a private message with a couple of follow up questions—I trust we can resolve this issue together soon! Thank you again!”


Verified
5/5

2022-08-15

A++++

"Bought 897 items, product was amazing, but the only issue was scheduling a pick up, and getting correct pallet quantities and measurements, this took 2 weeks. Again, great items though A++++++++++++"

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Rep reply posted 2022-08-15
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you so much for your review and feedback! We are glad to hear you are pleased with the items you ordered and that everything arrived safely. We look forward to having you shop with us again in the future!”


Verified
5/5

2022-08-14

Excellent service. Highly recommend.

"Great communication. Quick to invoice and ship. Product delivered in perfect form. Videos on website are also very helpfull. "

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Rep reply posted 2022-08-15
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you so much for your kind words and feedback! We are glad everything went smoothly and that you enjoyed our videos!”


Verified
5/5

2022-08-13

Can't beat the 99cent shipping!

"received my order quickly and am happy with the price and quality of the buckles I ordered
Thank you ! I will be a returning customer!!
"

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Rep reply posted 2022-08-15
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad to hear you enjoyed your experience with us, and plan on shopping with us again! Thank you for your review!”