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Product & services pricing
3.99/5
Chance of future purchase:
3.89/5
Shipping & packaging:
3.72/5
Customer service:
3.44/5
Return/Replacement policy:
3.09/5

Verified
5/5

2022-08-10

Fast delivery, Quality products

"I recently made a purchase for rivets and and dies to complete a bag project. The shipment arrived much faster than expected and my rivets look amazing on my project. I am so pleased with my purchase."

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Rep reply posted 2022-08-11
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad to hear everything arrived quickly and safely! And we are so pleased that the rivets look good on your project. Happy sewing, and thank you for your review!”


Verified
5/5

2022-08-09

Got exactly what I needed

"The person on the phone was very helpful "

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Rep reply posted 2022-08-10
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad our customer service team was able to help! Thank you for your review!”


Verified
5/5

2022-08-09

Outstanding Customer Service!

"These folks are awesome! I originally ordered the GS-0303-D machine from the Goldstar Ebay store. When it arrived from the shipping company, it had been destroyed. Avi, with Goldstar, helped me to upgrade my order and facilitate a return. I would not hesitate recommending Goldstar Tools to anyone interested in quality sewing equipment and supplies. Thank you Avi, and Goldstar Tools for all the help. "

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Rep reply posted 2022-08-09
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you so much for your review and kind words! We are so glad you were able to return your order and get a good quality sewing machine. Reviews like this make our day, so thank you again!”


Verified
5/5

2022-08-09

Good Deal

"The product I bought was fairly priced and delivered promptly."

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Rep reply posted 2022-08-09
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad to hear your ordered arrived safely and quickly! Thank you for your review!”


Verified
5/5

2022-08-07

the most reliable for riveting tools and materials

"I'll always come here for rivets and dies because i know the parts will always be qualiry and the tools are great for my projects"

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Rep reply posted 2022-08-08
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you so much for your kind words! We are so glad we are able to provide you with quality rivets and dies. We look forward to having you shop with us again in the future!”


Verified
5/5

2022-08-06

Fast delivery, and pleased with product

"I was amazed just how fast it arrived, from three states away, it arrived in six (6) days from date of order to my front door. Equally the price was right, I've searched to find this product in the wider size, whereas it's becoming harder to find this product in the wider sizes. - I should also add, the site carries several great products at great prices. - Thanks "

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Rep reply posted 2022-08-08
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you so much for your kind review and feedback! We are so glad to hear you enjoyed shopping with us.”


Verified
5/5

2022-08-06

Old machine

"Just what I needed for a old industrial serger. Not easy to find parts."

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Rep reply posted 2022-08-08
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad to hear you were able to find what you needed with us! Thank you for your review!”


Verified
5/5

2022-08-06

Best website possible- products aren’t bad either.

"I just love this place! The staff is very knowledgeable about the product’s and they are eager to help. "


Rep reply posted 2022-08-08
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you so much for your review and kind words! We are so glad to hear you've enjoyed shopping with us and that our staff was able to help you find what you need!”


Verified
5/5

2022-08-04

Green Valley HS

"Great experience and customer service. Fast deliver and response :) "

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Rep reply posted 2022-08-05
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad to hear you enjoyed your experience with us, and that everything arrived safely! Thank you for your review!”


Verified
5/5

2022-08-04

Great Customer Service

"The team at goldstar is great! The customer service is fantastic!"

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Rep reply posted 2022-08-05
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you for your review! We are so happy to hear our team was able to help you find what you were looking for. Best wishes!”


Verified
5/5

2022-08-03

Easy purchase!

"Quick shipping, easy to navigate website"

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Rep reply posted 2022-08-03
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so happy to hear you enjoyed your experience with us! Thank you for your feedback, our goal is to make navigating our website as easy as possible so we are so glad to hear you had no problems!”


Verified
5/5

2022-08-01

Great Customer Service

"I had to call and have my address corrected because the leading zero would not show in my address. The person who helped me was efficient and friendly. The product shipped the next day. It took a while for USPS to get me the package but my order arrived in good condition and is correct. I would order from this company again. Thank you Gold Star Tool!"


Rep reply posted 2022-08-02
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so happy to hear that our customer service team was able to help you get your shipping address corrected and that everything arrived safely! Thank you for your review, and we look forward to having you shop with us again in the future!”


Verified
5/5

2022-08-01

SHIPPING

"Low shipping cost and low prices, too!"

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Rep reply posted 2022-08-01
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you so much for your feedback and review! We are glad you enjoyed shopping with us!”


Verified
5/5

2022-07-31

Excellent!

"Easy to shop, fast shipping, item as described. "

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Rep reply posted 2022-08-01
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad that you enjoyed your experience with us! Thank you for your review!”


Verified
5/5

2022-07-27

"As a first-time purchaser, I was impressed by the personal customer service I received and how quickly my machine arrived. I will make visit your site regularly for new sewing supplies. Thanks again for the excellent service."

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Rep reply posted 2022-07-27
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you so much for your kind words and feedback! We are glad to hear you enjoyed your experience with us, and we look forward to having you shop with us again in the future.”