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Product & services pricing
4.11/5
Chance of future purchase:
4.06/5
Shipping & packaging:
3.75/5
Customer service:
3.63/5
Return/Replacement policy:
3.22/5

Verified
5/5

2022-08-18

Bobbin winder

"Bought the bobbin winder and what a time saver. Love it. "

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Rep reply posted 2022-08-22
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad to hear you are enjoying the bobbin winder! It is such a great piece of equipment. Thank you for your review!”


Verified
5/5

2022-08-17

Fast service

"I received my snap setter really quickly! Haven’t tried it out yet, but it looks like a solid machine."

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Rep reply posted 2022-08-18
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so happy to hear that your snap setter arrived quickly and safely! Thank you for your review, and happy sewing!”


Verified
5/5

2022-08-17

Returning customer

"I ordered the heavy duty press last year with die sets for Grommets and Rivets. I love, love this press and have made many purses, bags etc. The press Is so easy to use and now I want to make some wallets that have snaps. I need the heavy duty dies since I’m putting the snaps in a double piece of cork. I have tried to use a simple snap press but it isn’t working. I need something with more pressure. "

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Rep reply posted 2022-08-17
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad to hear that you are enjoying your heavy duty press! It is such a great piece of equipment. Your projects sound beautiful, we love hearing about what our customers create! Thank you for your review!”


Verified
2/5

2022-08-15

Good prices but not worth it.

"Bought some parts for my consew 206rb-5. They sent me parts that don't work and then customer service blows me off.
I will never do biz with these guys again. You should avoid as well.
"

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Rep reply posted 2022-08-16
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you for your review and feedback! I am sorry to hear the sewing machine parts you ordered arrived damaged, and that we were unresponsive. I just sent you a private message with a couple of follow up questions—I trust we can resolve this issue together soon! Thank you again!”


Verified
5/5

2022-08-15

A++++

"Bought 897 items, product was amazing, but the only issue was scheduling a pick up, and getting correct pallet quantities and measurements, this took 2 weeks. Again, great items though A++++++++++++"

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Rep reply posted 2022-08-15
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you so much for your review and feedback! We are glad to hear you are pleased with the items you ordered and that everything arrived safely. We look forward to having you shop with us again in the future!”


Verified
5/5

2022-08-14

Excellent service. Highly recommend.

"Great communication. Quick to invoice and ship. Product delivered in perfect form. Videos on website are also very helpfull. "

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Rep reply posted 2022-08-15
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you so much for your kind words and feedback! We are glad everything went smoothly and that you enjoyed our videos!”


Verified
5/5

2022-08-13

Can't beat the 99cent shipping!

"received my order quickly and am happy with the price and quality of the buckles I ordered
Thank you ! I will be a returning customer!!
"

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Rep reply posted 2022-08-15
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad to hear you enjoyed your experience with us, and plan on shopping with us again! Thank you for your review!”


Verified
5/5

2022-08-10

Fast delivery, Quality products

"I recently made a purchase for rivets and and dies to complete a bag project. The shipment arrived much faster than expected and my rivets look amazing on my project. I am so pleased with my purchase."

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Rep reply posted 2022-08-11
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad to hear everything arrived quickly and safely! And we are so pleased that the rivets look good on your project. Happy sewing, and thank you for your review!”


Verified
5/5

2022-08-09

Got exactly what I needed

"The person on the phone was very helpful "

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Rep reply posted 2022-08-10
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad our customer service team was able to help! Thank you for your review!”


Verified
5/5

2022-08-09

Outstanding Customer Service!

"These folks are awesome! I originally ordered the GS-0303-D machine from the Goldstar Ebay store. When it arrived from the shipping company, it had been destroyed. Avi, with Goldstar, helped me to upgrade my order and facilitate a return. I would not hesitate recommending Goldstar Tools to anyone interested in quality sewing equipment and supplies. Thank you Avi, and Goldstar Tools for all the help. "

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Rep reply posted 2022-08-09
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you so much for your review and kind words! We are so glad you were able to return your order and get a good quality sewing machine. Reviews like this make our day, so thank you again!”


Verified
5/5

2022-08-09

Good Deal

"The product I bought was fairly priced and delivered promptly."

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Rep reply posted 2022-08-09
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad to hear your ordered arrived safely and quickly! Thank you for your review!”


Verified
5/5

2022-08-07

the most reliable for riveting tools and materials

"I'll always come here for rivets and dies because i know the parts will always be qualiry and the tools are great for my projects"

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Rep reply posted 2022-08-08
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you so much for your kind words! We are so glad we are able to provide you with quality rivets and dies. We look forward to having you shop with us again in the future!”


Verified
5/5

2022-08-06

Fast delivery, and pleased with product

"I was amazed just how fast it arrived, from three states away, it arrived in six (6) days from date of order to my front door. Equally the price was right, I've searched to find this product in the wider size, whereas it's becoming harder to find this product in the wider sizes. - I should also add, the site carries several great products at great prices. - Thanks "

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Rep reply posted 2022-08-08
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you so much for your kind review and feedback! We are so glad to hear you enjoyed shopping with us.”


Verified
5/5

2022-08-06

Old machine

"Just what I needed for a old industrial serger. Not easy to find parts."

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Rep reply posted 2022-08-08
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad to hear you were able to find what you needed with us! Thank you for your review!”


Verified
5/5

2022-08-06

Best website possible- products aren’t bad either.

"I just love this place! The staff is very knowledgeable about the product’s and they are eager to help. "


Rep reply posted 2022-08-08
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you so much for your review and kind words! We are so glad to hear you've enjoyed shopping with us and that our staff was able to help you find what you need!”