"We received the product on time, thank you"
"I needed foam glue quickly and they came through for me. Thanks!"
“Thank you for your review! We are so glad the foam glue arrived quickly!”
"Received my first order. Happy with quality of clasps. "
“Thank you for your review and feedback! We are so glad to hear that you are enjoying your order.”
"The threaded rod did not fit in guard screw on fly wheel and then broke. Luckily we have access to machines and can fix but really? Hopefully rest of installation does prove to be as difficult "
“We are very sorry that the threaded rod didn't fit properly and broke! I just sent you a private follow-up message with some more information. Thank you for your review and feedback!”
"I was skeptical after almost buying a grommet kit through Amazon. I purchased a kit here to repair my industrial wedding tent and it worked perfectly! "
“We are so glad you were able to find what you needed with us, and that everything worked well! Thank you for shopping with us!”
"My order arrived quickly and well packed. Thank you! Now to work!"
“We are so glad everything arrived safely and that you enjoyed your experience with us! Thank you for the review, and happy sewing!”
"Before making my purchase, I asked for clarification on a few things. I received a prompt reply and my order arrived quickly. I love love love my rivet press!! "
“Thank you so much for your review and feedback! We are glad to hear our customer service team was able to answer your questions and that your ordered arrived quickly and safely!”
"Excellent service and communication. Thank you so much "
“You are very welcome, thank you for your review and feedback! We are so glad to hear you enjoyed your experience with us.”
"Product as described, and prompt shipping. "
“We are glad to hear your order arrived safely! Thank you for your review!”
"The press has an obvious chip in the finish right where the attachments are inserted. The directions guide you to mount the grommets opposite to the way they actually need to be set. Took me experimenting to get a proper set not a damaged and ruined. This is not a cheap tool. These are disappointing things to have to accept. "
“We are very sorry that the press arrived with a chip, and that the instructions were unhelpful! We appreciate you taking the time to leave us feedback. I just sent you a private message with a couple of follow-up questions. Thank you for your review!”
"Item as described, shipped fast"
“Thank you for your review! We are so glad to hear you are enjoying your purchase and that everything arrived safely.”
"Stay away from this company
I bought sewing machine from David the machine not working and he just lies don’t want to taking care problems "
“We are very sorry that you haven't had a good experience with us, and that you machine isn't working properly! I just sent you a private message asking a couple of follow-up questions about your case. I trust we can resolve this issue together soon!”
"Goldstar always delivers quickly, and the products I’ve tried so far are great."
“We are so glad to hear you enjoy shopping with us! Thank you for your review!”
"I have been a customer with Goldstar tool for several years. I do upholstery and find their prices for items I use often very reasonable and the amazing shipping of $.99 you will not find anywhere else. My orders are always shipped right out and with tracking in a very speedy time frame. I love Goldstar Tool."
“Thank you so much for your review, and for being a long-time customer! We are so glad you are able to find what you need with us.”
"I purchased a grommet setter which is very well made and will last a lifetime plus! What really sold me on this product was the video showing how to use it for tubular rivets. I realized I can use this for so many different projects. I’ll definitely be purchasing from GoldStar Tool again! Oh, and shipping is only 99 cents!"
“We are so glad you enjoyed your experience with us, and we look forward to having you shop with us again in the future! Thank you for your review!”
A rep from GoldStar Tool, GoldStarRepresentative, has responded:
“We are so glad to hear you enjoyed your experience with us! Thank you for your review!”