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Product & services pricing
4.07/5
Chance of future purchase:
3.97/5
Shipping & packaging:
3.75/5
Customer service:
3.50/5
Return/Replacement policy:
3.13/5

Verified
5/5

2022-04-21

Awesome!

"Five star service! I ordered a binder and spoke with the owner twice on the phone. When my binder came, it came with a pre-sewn knit sample which gave me reassurance that what I ordered was what I needed. Will definitely shop again :)"

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Rep reply posted 2022-04-21
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you so much for your review! We are so glad everything arrived safely and that we were able to help you find what you needed!”


Verified
1/5

2022-04-21

Terrible quality!

"I'd give it less if i could. My order came, things are broken, scratched up and dull, clips dont work. garbage. when i reached out regarding this i got one reply telling me i could send back for a refund. when i tried to further conversate i was ignored. never again! $70 of complete garbage."

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Rep reply posted 2022-04-21
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are very sorry that the items arrived damaged, and for the lack of communication on our part! I just sent you a private message with a few follow up questions. I trust we can take care of this together!”


Verified
5/5

2022-04-21

Good Seller

"Fast shipment good quality"

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Rep reply posted 2022-04-21
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are glad you enjoyed your experience with us! Thank you for your review!”


Verified
4/5

2022-04-20

Sewing foot

"The price was great, good quality, the delivery was a little slow but from USA to Canada it is acceptable. Very satisfied. "

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Rep reply posted 2022-04-21
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you so much for your review and feedback! We are glad everything arrived safely. Best wishes!”


Verified
5/5

2022-04-20

Excellent Quality

"Great Product, competitive pricing and fast shipping. Will purchase again. "

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Rep reply posted 2022-04-20
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad you enjoyed your experience with us! Thank you for your review!”


Verified
2/5

2022-04-18

I contacted them because the back of the snaps they sent me didn't fit in to the die they sent me

"I contacted them because the back of the snaps they sent me didn't fit in to the die they sent me. At first they called me right away and asked for a picture via email. I sent 2 pictures and a video so they understood what I was talking about and I never heard back from them. So I sent a follow up email a couple days later and I still haven't heard anything. Kind of frustrating. "

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Rep reply posted 2022-04-18
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so sorry for the poor communication on our part, and that the snaps don't fit together correctly! I just sent you a private message asking a couple of follow up questions. I trust we can resolve this issue together soon!”


Verified
5/5

2022-04-18

Quick & quality!

"Received my order speedy fast & very happy with the product "

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Rep reply posted 2022-04-18
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad you are enjoying your order and that everything arrived quickly! Thank you for your review!”


Verified
5/5

2022-04-17

Super Satisfied

"Great process, they look really nice. nothing but compliments"

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Rep reply posted 2022-04-18
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you so much for your kind words! Best wishes!”


Verified
5/5

2022-04-16

Simply awesome

"From start to end, a great experience buying sewing machine products. Item arrived on time and in good working conditions. Thanks"

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Rep reply posted 2022-04-18
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you so much for your review! We are so glad you enjoyed your experience with us and that everything arrived safely!”


Verified
5/5

2022-04-16

Perfect thread colors!

"I sent my fabric samples to the representative, and she color matched serger thread for me. I'm so thankful for such wonderful service!"

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Rep reply posted 2022-04-18
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad our team was able to help you find the perfect color-match! Thank you for your review and kind words!”


Verified
5/5

2022-04-14

No complaints.

"My company needed a blade for our fabric cutter and Goldstar Tool had them. Order arrived in a reasonable time and it's a quality blade too. We will buy from them again."

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Rep reply posted 2022-04-18
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you for your review and feedback! We look forward to having you shop with us again in the future!”


Verified
5/5

2022-04-13

No complaints!

"Shipping was fast and the item we ordered was exactly as advertised."

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Rep reply posted 2022-04-13
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“Thank you so much for your review! We are glad you enjoyed your experience with us!”


Verified
5/5

2022-04-10

Leather finger protectors

"We didn't know how these would work out but they are perfect for all you hand sewing/quilting."

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Rep reply posted 2022-04-11
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad to hear you are enjoying the leather finger protectors! They are such a big help when hand sewing. Thank you for your review!”


Verified
5/5

2022-04-10

Great company

"Great company to do business with."

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Rep reply posted 2022-04-11
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad you enjoyed shopping with us! Thank you for your review!”


Verified
5/5

2022-04-08

Incredible Service

"Goldstar is one of the BEST companies I have ever ordered from!"

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Rep reply posted 2022-04-08
A rep from GoldStar Tool, GoldStarRepresentative, has responded:

“We are so glad you have enjoyed shopping with us! Thank you for your review!”