"Five star service! I ordered a binder and spoke with the owner twice on the phone. When my binder came, it came with a pre-sewn knit sample which gave me reassurance that what I ordered was what I needed. Will definitely shop again :)"
"I'd give it less if i could. My order came, things are broken, scratched up and dull, clips dont work. garbage. when i reached out regarding this i got one reply telling me i could send back for a refund. when i tried to further conversate i was ignored. never again! $70 of complete garbage."
“We are very sorry that the items arrived damaged, and for the lack of communication on our part! I just sent you a private message with a few follow up questions. I trust we can take care of this together!”
"Fast shipment good quality"
“We are glad you enjoyed your experience with us! Thank you for your review!”
"The price was great, good quality, the delivery was a little slow but from USA to Canada it is acceptable. Very satisfied. "
“Thank you so much for your review and feedback! We are glad everything arrived safely. Best wishes!”
"Great Product, competitive pricing and fast shipping. Will purchase again. "
“We are so glad you enjoyed your experience with us! Thank you for your review!”
"I contacted them because the back of the snaps they sent me didn't fit in to the die they sent me. At first they called me right away and asked for a picture via email. I sent 2 pictures and a video so they understood what I was talking about and I never heard back from them. So I sent a follow up email a couple days later and I still haven't heard anything. Kind of frustrating. "
“We are so sorry for the poor communication on our part, and that the snaps don't fit together correctly! I just sent you a private message asking a couple of follow up questions. I trust we can resolve this issue together soon!”
"Received my order speedy fast & very happy with the product "
“We are so glad you are enjoying your order and that everything arrived quickly! Thank you for your review!”
"Great process, they look really nice. nothing but compliments"
“Thank you so much for your kind words! Best wishes!”
"From start to end, a great experience buying sewing machine products. Item arrived on time and in good working conditions. Thanks"
“Thank you so much for your review! We are so glad you enjoyed your experience with us and that everything arrived safely!”
"I sent my fabric samples to the representative, and she color matched serger thread for me. I'm so thankful for such wonderful service!"
“We are so glad our team was able to help you find the perfect color-match! Thank you for your review and kind words!”
"My company needed a blade for our fabric cutter and Goldstar Tool had them. Order arrived in a reasonable time and it's a quality blade too. We will buy from them again."
“Thank you for your review and feedback! We look forward to having you shop with us again in the future!”
"Shipping was fast and the item we ordered was exactly as advertised."
“Thank you so much for your review! We are glad you enjoyed your experience with us!”
"We didn't know how these would work out but they are perfect for all you hand sewing/quilting."
“We are so glad to hear you are enjoying the leather finger protectors! They are such a big help when hand sewing. Thank you for your review!”
"Great company to do business with."
“We are so glad you enjoyed shopping with us! Thank you for your review!”
"Goldstar is one of the BEST companies I have ever ordered from!"
“We are so glad you have enjoyed shopping with us! Thank you for your review!”
A rep from GoldStar Tool, GoldStarRepresentative, has responded:
“Thank you so much for your review! We are so glad everything arrived safely and that we were able to help you find what you needed!”