"The order was shipped promptly. The table, the machine head and motor came in separate boxes. All the parts were there. I needed to contact customer service to get a table assembly instructions - none included but once I ask they sent me a link to a very descriptive instruction.
Had to drill a hole in the table for the thread stand or tree - not an issue for me but might be for some as the hole required is larger than most drill bits -can’t remember what I used but maybe 5/8”
The motor mounting hardware took the longest to assemble - straight forward but lots of parts
This whole process could be a lot for someone not equipped with the right tools or experience in this type of assembly
The lower legs flat plates were bent on both legs - the box was very beat up in handling - it did however straighten out easily and I was putting on a lower plate and casters for ease of moving it around any way so no big deal
As far as the seller overall I am very happy"
"I have a small sewing business I relocated from Los Angeles to Las Vegas. I thought I would have to take the trip to Los Angeles to buy professional tools and production items when I need them. I'm super excited I can get what I need through GoldStar online. Everything was wrapped well, and it came really fast."
“Thank you for your review! So glad you found us, and that you are enjoying your experience with us!”
"This is a great place to shop for sewing machine parts. "
“We are so glad you enjoy shopping with us! Thank you for your review!”
"Nice products, good prices and quick shipping. Thank You Goldstar"
“We are so glad you enjoyed your experience with us! Thank you for your review!”
"Wonderful! Great variety of products at great prices. Shipping was really fast and everything arrived in excellent condition. I’m glad to have found gold star and would highly recommend. Will be using regularly for my crafting needs."
“Thank you for your review! We are so glad you enjoyed your experience with us and that everything arrived quickly and safely!”
"The woman in the front was very helpful in making sure I got the right die set for what I needed to do and explaining other questions I had. Thanks"
“We are so glad our customer service team was able to help! Thank you for your review!”
"Thank you, the deliver times is what's expected, but I can say the sewing feet fit my machine and that what matters. Very nice
attachments."
“So glad the feet fit your machine and that you enjoyed your experience with us! Thank you for your review!”
"I love the fact that I don't need any accounts to buy things"
“We are so glad you enjoyed shopping with us! Thank you for your review!”
"Great prices, products and shipping for.99 can't be beat. I never go anywhere else when I need something for my business, goldstar is the best."
“Thank you for your review! We are so glad you enjoy shopping with us!”
"Had a problem with a zipper foot I recieved being machined slighltly to deep where it mounted on the machine. Called customer service and they shipped a replacement right out. I will be ordering again very soon Thanks"
“We are so glad we could get you a replacement part right away! Thank you for your review and for shopping with us!”
"fast shipping and o i will order more."
“Thank you for shopping with us and for leaving a review! We are so glad you enjoyed your experience!”
"I ordered snaps and so happy I found GoldStar Tool company. Their videos on setting snaps is great."
“We are so happy you found our videos helpful, and that you enjoyed shopping with us! Thank you for your review!”
"Great product and fast shipping"
“We are so glad you enjoyed your experience with us! Thank you for your review!”
"I had an excellent experience with my purchase. AAA+++"
“Thank you so much for your review, so glad you enjoyed shopping with us!”
"This is a busy business and has well priced notion items. The people are great and helpful. I especially like
working with Jennifer."
“Thanks for your review and wonderful feedback! So glad you enjoyed shopping with us!”
A rep from GoldStar Tool, GoldStarTool, has responded:
“Thank you so much for your review, and for your detailed feedback! Customer feedback is one of the ways we keep improving our services. We are glad you are pleased with your product and that you enjoyed your experience with us! Thank you again!”