ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.97/5
Chance of future purchase:
3.88/5
Shipping & packaging:
3.71/5
Customer service:
3.41/5
Return/Replacement policy:
3.09/5

Verified
5/5

2021-05-30

I'm so happy

"I'm so happy that I listened to someone who told me to get this press! It's the real deal. And customer service went over and about and corrected parts that I ordered wrong before they sent it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Rep reply posted 2021-06-01
A rep from GoldStar Tool, GoldStarTool, has responded:

“We are so pleased you are enjoying your press and that we were able to help! Thanks for your review!”


Verified
4/5

2021-05-29

Found what I was looking for

"The needles I ordered were a great price!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-06-01
A rep from GoldStar Tool, GoldStarTool, has responded:

“So glad we had what you were looking for and that you are enjoying your purchase! Thank you for your review!”


Verified
3/5

2021-05-29

Broken parts

"Well I thought the table was coming assemble it was so hard putting table together no instructions and machine was also hard. I wish it would of been easier "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2021-05-24

Excellent. Just what i wanted and arrived early.

"Will order from than again"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Rep reply posted 2021-05-24
A rep from GoldStar Tool, GoldStarTool, has responded:

“We are so glad you are happy with your purchase! Thank you for your review!”


Verified
5/5

2021-05-22

Quick service

"I had a very positive experience using the chat feature with Goldstartool.com. The rep was knowledgeable and helped me make the decisions I needed. I promptly placed my order and it was delivered quickly. I'll definitely use that Chat feature again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Rep reply posted 2021-05-24
A rep from GoldStar Tool, GoldStarTool, has responded:

“Thank you for the review! We are very pleased the chat feature helped you make your decision, and that you're happy with your purchase and our services.”


Verified
5/5

2021-05-21

Fast, reliable and easy

"Fifth time ordering and always happy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Rep reply posted 2021-05-21
A rep from GoldStar Tool, GoldStarTool, has responded:

“We are so happy you are pleased with your purchase, and that you enjoyed our service! Thank you for your review!”


Verified
2/5

2021-05-15

Useless cleaning brush

"The brush in the machine service kit is COMPLETELY USELESS! The metal rod goes completely through to the end of the bristlesa cdrtainly cannot brush anything with that!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Pricing of products and services

Verified
5/5

2021-05-16

Great Customer Service

"I realized I’d not read a product description carefully enough before ordering and found out after I hit submit. Customer Service helped me search for something that would work for me (wow!) and when we couldn’t find anything she gladly canceled my order. Definitely will order from Goldstar in the future!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-05-18
A rep from GoldStar Tool, GoldStarTool, has responded:

“We are very glad we were able to help you make the best decision! And we look forward to serving you again in the future. Thank you for your review!”


Verified
5/5

2021-05-15

love goldster

"amazing experience and great service for everyone to have I will be say that with all honesty "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-05-18
A rep from GoldStar Tool, GoldStarTool, has responded:

“Thank you so much for your review! We are very pleased you enjoyed you experience and purchases with us!”


Verified
5/5

2021-05-14

Great Service!

"Product was exactly what we ordered and works to our expectations. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Rep reply posted 2021-05-14
A rep from GoldStar Tool, GoldStarTool, has responded:

“Thank you for your review! We are so glad you are pleased with your purchase and that it is working well for you!”


Verified
2/5

2021-05-14

Fast shipping... not impressed with quality

"There was blemishes all over the hardware I purchased and I will not be using any of it. Wonderful shipping though..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-10-25

Fusible Woven 2

"Great product, very reliable. 10 yards goes a long way. Excellent service. Thank you, David and Gold Star!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

5/5

2021-05-12

Excellent Service!!

"Just to express my sincere Thanks. The items arrived in a quite fast
delivery time! And the parts were all in the box as described in the videos.
What really impressed me was that the owner called me on my phone to
make sure the measurements were accurate before cutting the table top and even had me take a measurement of the machine to make sure it was the exact right fit!
Now that is amazing!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Rep reply posted 2021-05-12
A rep from GoldStar Tool, GoldStarTool, has responded:

“Thank you for your review! We are so pleased you are happy with your purchases and that we were able to help you find the perfect fit!”


Verified
1/5

2021-05-11

Terrible!!!!

"Never received the order
Won’t credit my account
"


Verified
3/5

2021-05-10

Problems From the Start

"Stand and machine were damaged upon delivery. Some damage was from the inadequate packaging, some damage was from manufacturing. The company was on the slow side to respond but is replacing our items. Hopefully the new items arrive with minimal damage and no manufacturing defects. The pricing and selection was very good and the product was shipped out surprisingly fast. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges