"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"OWC had a good price on a couple of items I need, so I ordered them. I tried in vain to set-up an account, but I could not find the button and so had to order as a guest. I generally prefer to set-up an account as it gives my access to order tracking options. "
"Love this place. They are much better than the competition. "
“Wow, thank you so much for your amazing review! We're thrilled to hear that you love MacSales.com and that you think we're better than the competition. Your support means the world to us, and we can't wait to continue providing you with the best products and service. Keep enjoying your experience with us! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"Quick, simple, great service, reliable parts, return policy is grand!"
“Thank you so much for your fantastic review! We’re thrilled to hear that you've been a long-time user and are consistently satisfied with our service. Your kind words about our quick transactions, reliable parts, and generous return policy mean the world to us! We appreciate your support and look forward to serving you again soon! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"It was a great Experience easy"
“Thank you so much for your fantastic review! We're thrilled to hear that you had an excellent experience with us. Making things easy for our customers is our top priority, and your feedback inspires us to keep up the great work. We appreciate your support! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"I was able to get a good amount of information about the Accelsior SE 9TB ssd on the OWC site. I also checked other sources to verify what I could find looking at similar products because nothing was available from other sources about this product on YouTube."
“Wow, we are thrilled to hear about your fantastic experience with the Accelsior SE 9TB SSD! It's wonderful that you found all the information you needed on our site and took the initiative to research further. Your dedication to finding the right product really shows! We are so grateful for your thoughtful review and can't wait for you to enjoy the peace and quiet that comes with top-notch SSD storage. Thank you for choosing OWC!”
"Easy to follow instructions "
“Thank you so much for your fantastic review! We're thrilled to hear that your SSD replacement went flawlessly and that you found the instructions easy to follow. Helping our customers transform their devices is what we love to do, and your feedback truly motivates us to keep striving for excellence!”
"Unbelievable price, thank you "
“Wow, we are thrilled to hear you found our pricing unbelievable! Thank you for taking the time to share your experience. We’re dedicated to offering great deals, and it's fantastic to know that you're satisfied. Enjoy your purchase!”
"Now for over a decade. Always as advertised and great peripheral projects. Turn an old mac into a good W10Pro machine! Do it here. Need a thunderbolt dock?! Do it here. Im not paid to say this. Ive never had a device made from them break."
“Wow, thank you so much for your amazing review! We're thrilled to hear that you've been a loyal customer for over a decade and have had such positive experiences with our products and services! It's fantastic to know that our peripherals and solutions have helped breathe new life into your old Mac and that you've found everything you need, like a Thunderbolt dock, right here. Your trust in us and your support mean the world to us. We're excited to continue providing you with top-notch products for years to come!”
"Easy and nice and easy to order"
“Thank you so much for your fantastic review! We’re thrilled to hear that you found our ordering process nice and easy. It’s our goal to make shopping with us as smooth as possible, and your feedback truly encourages us to keep up the great work!”
"Great. Professional, polite customer service. This is my first time use, very happy with service!"
“Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our professional and polite customer service team. It's always exciting to welcome new customers, and we're delighted that you’re happy with our service. We can't wait to assist you again in the future! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"On the product page it said free shipping, but there were no free shipping options at checkout. Otherwise smooth interface and very good selection"
“Thank you for sharing your feedback and bringing this to our attention. We apologize for any confusion caused by the website indicating free shipping. It appears there was a glitch, as orders must total $99.99 or more to qualify for free shipping. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"The mac I wanted at a great price delivered fast."
“Thank you for your fantastic review! We're thrilled to hear that you found the perfect Mac at a great price and that it arrived quickly. Your satisfaction is our priority, and we can't wait to help you again in the future!”
"the price was good. used this site before on a work purchase."
“Thank you so much for your fantastic review! We're thrilled to hear that you found our prices unbeatable and that you've chosen us for your work purchase before. We truly appreciate your loyalty and support. Can't wait to help you with your next order!”
"While buying a new Mac, salesperson turned me on to site to buy adapters for all my devices since new Macs come with limited ports."
“Wow, thank you so much for the fantastic review! We're thrilled to hear that you found our site helpful for finding compatible products for your new Mac. It’s great that the salesperson pointed you in our direction for those essential adapters. We’re here to make sure you have everything you need to get the most out of your devices! Enjoy your new Mac, and we hope to see you back soon for more products!”
"MacSales Shipped a non-working keyboard, out of the original box, no manufacturer's info; when I called to return the item MacSales refused to issue an RMA to pay for the shipping. I had to escalate this to get that done after a lot of wasted time."
“Thank you for taking the time to share your honest review with us. We are sorry to hear about your experience with the keyboard and the return process. That’s certainly not the level of service we aim for. We appreciate your feedback and will use it to improve our processes. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
A rep from MacSales.com, OWC-Celeste, has responded:
“Thank you for your feedback! We're thrilled to hear that you found great prices on the items you needed. We understand the importance of having access to order tracking through an account, and we appreciate your insight regarding the setup process. Our team is always working to improve the experience, and your input will help us make it even better. If you have any more questions or need assistance, don't hesitate to reach out. We're here for you! https://eshop.macsales.com/Service/”