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Product & services pricing
3.96/5
Chance of future purchase:
4.07/5
Shipping & packaging:
4.26/5
Customer service:
3.94/5
Return/Replacement policy:
3.90/5
Featured Review


Verified
5/5

2024-10-02

the original and still the best

"As always, as it has for the last 25 years at least, Other World saves my **** with best in class support of both new and. legacy Apple tech"


Rep reply posted 2024-10-02
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you've been with us for over 25 years and that our support continues to meet your needs, whether it's for new or legacy Apple tech. Your loyalty means the world to us, and we're excited to keep delivering the best service for many more years to come!”


Verified
5/5

2024-10-02

OWC Customer Service is the Best

"I had to return a product ordered by mistake and return it and purchase the correct one. All the CSRs that I worked with were compassionate and understanding. They helped resolve my issue in time to make a deadline I had. Awesome. Thank you OWC!!"


Rep reply posted 2024-10-02
A rep from MacSales.com, OWC_Michael , has responded:

“Wow, thank you so much for your amazing review! We're thrilled to hear that our customer service team was able to help you with your return and get you the right product in time for your deadline. Your kind words about our compassionate and understanding CSRs truly make our day! We’re here to support you whenever you need us—thank you for choosing OWC! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-10-02

"First time ordering a used Mac — appreciated how the different available options highlighted the changes to both the price and the currently-selected options."


Rep reply posted 2024-10-02
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found our options clear and helpful during your first purchase of a used Mac. It's always our goal to make the shopping experience as easy and informative as possible. We appreciate your support and hope you enjoy your new Mac!”


Verified
5/5

2024-10-01

Very efficient service department

"All items purchased are high quality and can be quickly returned and replaced if the item is in correct or doesn't work. "


Rep reply posted 2024-10-02
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with our service department and that you appreciate the quality of our products. It's great to know that our return and replacement process is working well for you. Your satisfaction means the world to us, and we can't wait to help you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-10-01

Terrifico!

"Quality products, immediate shipping, excellent support."


Rep reply posted 2024-10-01
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you love our quality products and that our shipping and support exceeded your expectations. Your support means the world to us, and we can't wait to serve you again!”


Verified
5/5

2024-10-01

keeping the old macs going

"helpful guideline on how to install new HD"


Rep reply posted 2024-10-01
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that our guidelines were helpful in keeping your old Macs running strong. It's always exciting to see people breathe new life into their machines, and we're glad we could assist you with the installation of a new hard drive. Your support means the world to us! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-10-01

"quick easy checkout and $0 shipping option"


Rep reply posted 2024-10-01
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you found our checkout process quick and easy, and we're proud to offer a $0 shipping option to make your shopping experience even better. Your satisfaction means the world to us! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-10-01

Amazing

"Amazing communication throughout purchase. Very professional in all. Will buy again from OWC and highly recommend that others do like wise.

Kevin
"

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Rep reply posted 2024-10-01
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your fantastic review, Kevin! We're thrilled to hear that you had such a positive experience with our communication and professionalism. It means the world to us that you'd recommend OWC to others! We're excited to have you as a customer and can't wait to serve you again in the future! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-10-01

OWC = The go to for my tech needs

"When it comes to external drives, Refurbished Macs and accessories, you are my first choice. "

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Rep reply posted 2024-10-01
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your fantastic review! We're thrilled to be your go-to for external drives, refurbished Macs, and accessories. Your trust in us means the world, and we can't wait to continue serving your tech needs in the future!”


Verified
5/5

2024-09-30

When In need of the hook up, we all know a guy that knows a guy, cut da middle man and get nothing but purist uncut tech From the O DUB C

"The support department is exactly what I need. I need my computer supplier to be as simple as getting an auto part.

I simply emailed And asked if my Mac mini could run with a single 32 gig ram and install the second later.

They simply responded. Yes, it will run, but you would wish you had two 16 gig chips The moment you want your pro apps to do pro things
"


Rep reply posted 2024-10-01
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you for such an amazing review! We're thrilled to hear that you found our support team helpful and straightforward. It's our goal to make tech upgrades as easy as possible, just like getting auto parts! We're glad we could provide you with the info you needed about your Mac mini’s RAM. Your feedback motivates us to keep delivering the best service and products for our customers. Happy upgrading!”


Verified
5/5

2024-09-30

Always great service with reliable hardware!

"Needed four 250Gb SSD for four MacMini’s snd ones from OWC worked with no issues. "

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Rep reply posted 2024-10-01
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our service and that the OWC SSDs worked perfectly for your Mac Minis! It's always our goal to provide reliable hardware that meets your needs. We appreciate your support and look forward to helping you again in the future!”


Verified
5/5

2024-09-30

Satisfied

"Good products as described. "


Rep reply posted 2024-09-30
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you're satisfied with our products and that they met your expectations. Your support means the world to us, and we can't wait to serve you again in the future!”


Verified
5/5

2024-09-30

Great service

"Always easy to navigate. Plenty of info on products."


Rep reply posted 2024-09-30
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you find our service great and navigation easy. It's our pleasure to provide you with plenty of information on our products, and your feedback motivates us to keep delivering the best experience possible! We appreciate your support!”


Verified
5/5

2024-09-29

All good

"A timely delivery and excellent support.
The product exceeded my expectations.
"

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Rep reply posted 2024-09-30
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our timely delivery and support. It's wonderful to know that the product exceeded your expectations. We appreciate your feedback and look forward to serving you again in the future! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-09-14

Fantastic!

"Ordered, done, paid, love it!"


Rep reply posted 2024-09-16
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that your experience was so seamless and that you love your order! Your satisfaction means the world to us, and we can't wait to serve you again in the future!”