"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"Pretty basic , no frills platform. different views of products would be appreciated but details are in the words. Maybe simplistic graphics keeps prices lower idk"
"Finding Mac products that no other place carries, ease of website use along with very good prices and sales. Will definitely buy from again."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you had a fast and easy buying experience with us. It's awesome to know you found Mac products that are hard to find elsewhere and that our website made your shopping a breeze. Your feedback on our prices and sales means the world to us, and we can't wait to serve you again in the future!”
"Fantastic that OwC maintains parts for all kind of Macs and is so fast in inventing such great components!"
“Wow! Thank you so much for your incredible 5-star review! We're thrilled to hear that you're enjoying your Mac with OWC mods! Our team works hard to provide top-notch components and support for all types of Macs, and it's awesome to know that you appreciate our efforts. Your enthusiasm for our products really makes our day! Keep enjoying those upgrades—there's so much more to explore! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"I loved how cheap everything is can’t wait for my computer!"
“Thank you so much for your fantastic review! We're thrilled to hear that you love our prices and are excited about your new computer! Your enthusiasm means the world to us, and we can't wait for you to receive it. Happy computing! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"This was an easy website to navigate, and buy too much that I wasn’t looking for."
“We're thrilled to hear you had such a great experience navigating our website! It's wonderful to know you found it easy to use, and we're excited that you discovered more than you were originally looking for. Thank you for taking the time to leave us a fantastic review! We can't wait to see what else you find next time! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"Fast shipping but more importantly their products are outstanding. "
“Thank you so much for your fantastic review! We're thrilled to hear you had a great experience with our service and fast shipping. It means the world to us that you find our products outstanding! Your support motivates us to keep striving for excellence.”
"It was easy to find the needed parts with the automated selections. "
“Thank you so much for your fantastic review! We're thrilled to hear that your first experience with us was smooth and that our automated selections helped you find exactly what you needed. We appreciate your support and can't wait to assist you again in the future!”
"Black Friday deal for a thunderbolt dock which would work with my new iPad M4 was too good to pass up. I have two older thunderbolt docks which have performed flawlessly for years. "
“Thank you so much for your fantastic review! We're thrilled to hear that you found our ordering process quick and easy and that you're excited about the Thunderbolt dock! It's great to know that you have had such positive experiences with our products in the past. We appreciate your support and hope you enjoy your new dock with your iPad M4! Happy shopping!”
"Fantastic products available nowhere else, superb customer service, fast shipping and superior tech support! Been happily giving them my $$$ for decades."
“Wow, we are absolutely thrilled to hear your amazing feedback! Thank you so much for your loyalty over the decades and for taking the time to share your experience. It's wonderful to know that our products, customer service, and tech support have made a positive impact on your shopping experience. We're excited to continue serving you with fantastic products and support for many more years to come! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
" a good buy at a reasonable price!"
“We're thrilled to hear you had a great experience with your Mac purchase! It's fantastic to know you found it at such a sweet price. Thank you for sharing your positive feedback with us! Enjoy your new device! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"fast easy and honest people "
“Thank you so much for your amazing review! We're thrilled to hear you had such a positive experience shopping with us. Our team's commitment to providing fast, easy, and honest service is what we strive for every day. We're excited to have you as a customer and can't wait to serve you again! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"always great service and great products"
“Thank you so much for your amazing review! We're thrilled to hear that you love our products and service. Your enthusiasm is infectious, and it's a joy to know we're meeting your expectations. We can’t wait to continue providing you with the best!”
"I ordered drives via overnight delivery, but they never came because OWC entered the address wrong, according to FedEx. They will not refund the money until they get the drives back, which could be never. Horrible experience not only in that we did not have the drives for our production, we had to spend more money to find drives locally. And we are not talking about small drives, these were two $3k RAID Arrays."
“Thank you for your feedback. We're sorry to hear that your package was not delivered on time due to an issue with the shipping address. At OWC, we rely on the information provided by customers when an order is placed, and this is what appears on the shipping label. Based on our records, the address error does not appear to have originated on our end, as we maintain a copy of all shipping labels generated through our warehouse system.
We understand that this situation is frustrating, and we sincerely apologize for the inconvenience it has caused. Once the package is returned to us, we will process your refund promptly.”
"Checkout was effortless. OWC products are always top notch."
“Wow, thank you so much for your amazing review! We're thrilled to have had you as a customer since 2006! It's fantastic to hear that you find our checkout process effortless and that our products consistently meet your high standards. Your support means the world to us, and we can't wait to serve you again in the future!”
"Great deal and quick checkout!"
“Thank you so much for your glowing review! We're thrilled to hear you found our checkout process quick and easy! It's always our goal to provide great deals and a seamless experience for our customers. Your feedback truly inspires us to keep delivering the best! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
A rep from MacSales.com, OWC-Celeste, has responded:
“Thank you so much for your feedback! We're thrilled to hear you found our platform easy to navigate. We understand that everyone loves a great deal, and we appreciate your thoughts on the Black Friday offers for the Mac Mini. Your suggestions about product views and graphics are incredibly valuable to us, and we’ll definitely take them into consideration as we work to enhance our site. We’re constantly striving to improve the shopping experience, and your input helps us get closer to that goal. Thanks again for sharing your thoughts!”