Product & services pricing
4.08/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.35/5
Customer service:
4.16/5
Return/Replacement policy:
4.26/5
Featured Review


ResellerRatings
Verified
5/5

2025-01-09

Great experience

"Website is easy to understand and navigate. I was able to find what I was looking for easily and appreciated the selection of curated, quality products. The ability to choose from multiple shipping carriers and options was a plus. Package arrived on time and products worked as advertised. Will definitely buy from again."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2025-01-09
A rep from MacSales.com, OWC-Celeste, has responded:

“Wow, thank you so much for your amazing review! We're thrilled to hear that you had a great experience shopping with us. It's fantastic to know that you found our website easy to navigate and that our curated selection met your needs. We're also glad to hear that the shipping options worked well for you, and that you received your package on time! Your support means the world to us, and we can't wait to serve you again in the future!”


ResellerRatings
Verified
5/5

2025-01-08

Everything and more

"Website guided me through the process to find the memory needed for my Mac. Purchased for a very cheap price and chose 2 day shipping. Received my order overnight. Amazing experience. Highly recommend."

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2025-01-08
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that our website helped you find the perfect memory for your Mac and that you had such a speedy shipping experience. It's awesome to know we could provide you with an amazing experience at a great price! Your recommendation means the world to us! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2025-01-08

Great experience

"Always on point with their products and services. Great company to do business with. "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2025-01-08
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with us and that our products and services have met your expectations. Your support means the world to us, and we can’t wait to serve you again! Keep enjoying your Mac gear! ? Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2025-01-08

Works Great

"Computer Is Flawless My Kids Love It"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2025-01-08
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that your computer is working flawlessly and that your kids love it. It’s wonderful to know that we could help make your family's tech experience even better. We appreciate your support and look forward to serving you again!”


Verified
5/5

2025-01-07

Excellent service

"Fast and quality service!"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2025-01-07
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you experienced excellent service and that our team met your expectations for speed and quality. Your positive feedback motivates us to keep delivering the best possible experience. We can't wait to serve you again! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2025-01-07

Great service response

"Very fast service provided over the holidays "

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2025-01-07
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for your amazing 5-star review! We’re thrilled to hear that you had a great experience with our service, especially during the busy holiday season! It's our goal to provide fast and efficient support, and it's wonderful to know that we were able to meet your expectations. We appreciate your kind words and look forward to serving you again in the future!”


Verified
5/5

2025-01-07

Totally Professional

"The cd/dvd rom drive I purchased did not fit my needs. I returned it and received a refund promptly. "

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2025-01-07
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you had a professional experience with us and that your return process was smooth and prompt. Your satisfaction is our top priority, and we appreciate your understanding. If you ever need assistance in the future, we're here for you!”


Verified
5/5

2025-01-07

Wonderful experience

"After buying a refurbished MacBook Air on Amazon which would not stop crashing, my business partner suggested a locally-owned business, MacSales.com, and boy am I happy he did. My experience was 180° improved…MacSales is the real deal, folks!"

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2025-01-07
A rep from MacSales.com, OWC_Michael , has responded:

“Wow, thank you so much for your amazing review! We're absolutely thrilled to hear that you had a wonderful experience with us and that your MacBook Air is now performing as it should. Supporting our locally-owned business means the world to us, and we're so glad we could turn things around for you. Your satisfaction is our top priority, and we can't wait to serve you again! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2025-01-07

Super Easy to Understand

"im not a computer person at all and I found this website soooo helpful when ordering a new ram kit for my computer. thanks MacSales!"


Rep reply posted 2025-01-07
A rep from MacSales.com, OWC_Michael , has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found our website easy to navigate and helpful in ordering your new RAM kit. It’s awesome to know that we could assist you, especially as a non-computer person! Your feedback means the world to us, and we're here to support you anytime. Enjoy your upgraded RAM! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2025-01-06

Pro Tools Guy

"I've been using OWC for Mac based solutions for as long as I have been a Mac User (Mac Iici)...Always fantastic!!"


Rep reply posted 2025-01-06
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing review! We’re thrilled to hear that you’ve trusted OWC for your Mac solutions since the days of the Mac Iici! Your loyalty and support mean the world to us. We're committed to providing fantastic products and service, and it's always great to hear from customers who appreciate what we do. Here’s to many more years of helping you with your Mac needs! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2025-01-05

2019 Mac Pro Power Cables

"Right product as described. Arrived promptly. Worked without a problem."

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2025-01-06
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that you received the right product, and it's great to know that everything arrived promptly and worked perfectly for you. Your satisfaction means the world to us, and we look forward to helping you with your future Mac needs! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2025-01-05

Great prices, for great devices

"Easy, super fair prices, will update when item is received "


Rep reply posted 2025-01-06
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you found our prices fair and that you're excited about your purchase. We can't wait for you to receive your item and hope you love it as much as we love providing great products to our customers. Stay tuned for updates, and happy shopping! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2025-01-05

Great site for used Mac Mini

"I needed a Mac Mini with a Firewire 800 port, and this site had one."


Rep reply posted 2025-01-06
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for the fantastic review! We're thrilled to hear that you found the perfect Mac Mini with a Firewire 800 port on our site! It's always our goal to provide great options for our customers, and we're so glad we could help you find what you needed. Your support means the world to us! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2025-01-04

"I did a fair amount of research on ways to obtain a laptop after accidentally damaging my previous one with water. Originally I thought I would have to finance but after weighing my options OWC Larry was the only way to go!
I just placed my order so have yet to receive my laptop but I have faith Larry will live up to my expectations :) SCORE!
"


Rep reply posted 2025-01-06
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for your amazing review! We're thrilled to hear that you chose OWC Larry after your thorough research and found the financing options beneficial! Your enthusiasm is contagious, and we can't wait for you to receive your new laptop. We’re confident Larry will exceed your expectations and provide you with a fantastic experience. Keep us posted once it arrives, and we’re here for any questions you may have along the way! SCORE indeed!”


Verified
5/5

2025-01-04

Great Product & Exceptional Customer Support

"The Thunderbolt Dock 11 Ports solved all the connectivity problems I was having with connecting 'daisy chains' if USB and USB C devices to my MacBook Air.
In addition, I received terrific tech support so that I was able to set up the dock for maximum efficiency. Customer Service and Tech Support was exceptional.
"

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2025-01-06
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear that you're loving the Thunderbolt Dock and that it has made your connectivity challenges a thing of the past! It's fantastic to know that our customer service and tech support team provided you with the assistance you needed to maximize your setup. Thank you for sharing your experience and for your amazing 5-star review! We're here to help with anything else you need!”