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Product & services pricing
4.02/5
Chance of future purchase:
4.18/5
Shipping & packaging:
4.29/5
Customer service:
3.97/5
Return/Replacement policy:
4.15/5
Featured Review


Verified
3/5

2024-11-26

"everything was till check out when it would not let me pay the way i wanted to"


Rep reply posted 2024-11-26
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the feedback. We are sorry to hear that the checkout was not working the way you wanted it to. If you have this issue again please reach out to a customer service representative for assistance. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-11-26

Right Mac at a Great Price

"Seamless transaction. Start to finish. "

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Rep reply posted 2024-11-26
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear you had a seamless experience from start to finish and found the right Mac at a great price. Your satisfaction means the world to us, and we can't wait to help you with any future purchases!”


Verified
5/5

2024-11-25

WOW! GREAT HELP

"Easy information available !"


Rep reply posted 2024-11-25
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you found our information easy to access and that we could help you. Your satisfaction means the world to us, and we can’t wait to assist you again in the future!”


Verified
5/5

2024-11-25

good experiene

"wide range of apple products , keep going"


Rep reply posted 2024-11-25
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your fantastic review! We're thrilled to hear you had a good experience with our wide range of Apple products. Your support motivates us to keep delivering the best for our customers!”


Verified
5/5

2024-11-25

OWC FTW

"Anytime I have Mac upgrade needs. OWC is the first place for me.. They always have exactly what works with my Mac and I don’t have to worry about getting something that’s not compatible."


Rep reply posted 2024-11-25
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your fantastic review! We're thrilled to hear that OWC is your go-to for all your Mac upgrade needs! It's our top priority to provide products that are not only reliable but also perfectly compatible with your devices. We appreciate your trust in us and look forward to helping you with your future upgrades! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-11-25

Great product, easy to install

"Really simple installation process, the videos online walked me through exactly what to do. My iMac runs a ton faster now and doesn't lag switching between applications"


Rep reply posted 2024-11-25
A rep from MacSales.com, OWC-Celeste, has responded:

“We're thrilled to hear you had such a fantastic experience with our product! It's awesome that you found the installation process to be so straightforward, and we're glad our videos were helpful for you. Speed improvements are always exciting, and we’re happy your iMac is running faster and smoother now! Thank you for sharing your thoughts and for being a valued customer!”


Verified
5/5

2024-11-25

Mac Sales

"This is the third apple I have purchased from MacSales. All have been like new and performed the same."

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Rep reply posted 2024-11-25
A rep from MacSales.com, OWC-Celeste, has responded:

“Wow, thank you so much for your amazing review! We're thrilled to hear that you've had such a great experience with your purchases from MacSales! It's fantastic to know that you found your Apple products to be like new and performing consistently well. We truly appreciate your loyalty and can't wait to help you again in the future! Keep enjoying your awesome devices!”


Verified
5/5

2024-11-24

Always great to order from.

"Consistently great seller. I never hesitate to recommend them to friends and family. "

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Rep reply posted 2024-11-25
A rep from MacSales.com, OWC_Michael , has responded:

“Wow, thank you so much for your fantastic review! We're thrilled to hear that you've had such a positive experience with us and that you trust us enough to recommend us to your friends and family. Your support means the world to us, and we're excited to continue providing you with great service. Thank you for being a valued customer! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-11-08

Flash! Lightning strikes again with OWC's Thunderbolt 5 cables!

"I am a super satified OWC customer of over 25 years. Their products are reliable and are wallet friendly!"


Rep reply posted 2024-11-08
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for your amazing review! We're thrilled to hear that you're not only a long-time OWC customer but also that our Thunderbolt 5 cables have impressed you! Your satisfaction with our reliable and wallet-friendly products means the world to us. Here's to many more years of providing you with top-notch solutions!”


Verified
5/5

2024-11-24

Still the Best Deal for Mac Users

"OWC is still the best deal around for Mac users in product availability and pricing!!!"


Rep reply posted 2024-11-25
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your awesome review! We're thrilled to hear that you find OWC to be the best deal for Mac users. It's our mission to provide top-notch products and pricing, and your feedback reaffirms our commitment. We can't wait to continue serving you with the best availability and products! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-11-24

You guys have great reliable hardwares

"Always great shopping from your site."


Rep reply posted 2024-11-25
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing review! We’re thrilled to hear that you find our hardware reliable and that you enjoy shopping with us. Your support means the world to us, and we can't wait to assist you again in the future!”


Verified
5/5

2024-11-23

Best Place For Apple Accessories

"It's always easy to use, best payment options. Best products at great prices."


Rep reply posted 2024-11-25
A rep from MacSales.com, OWC-Celeste, has responded:

“Wow! Thank you so much for your fantastic review! We’re thrilled to hear that you find us the best place for Apple accessories. It’s our mission to provide a seamless experience with great products and payment options, and we’re so glad you’re enjoying it! We can’t wait to continue serving you with more amazing products at unbeatable prices!”


Verified
5/5

2024-11-23

Fast Shipping

"As usual they got it right andfast"

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Rep reply posted 2024-11-25
A rep from MacSales.com, OWC_Michael , has responded:

“Wow, thank you so much for your amazing review! We're thrilled to hear that you experienced fast shipping and that we got everything right for you. It’s our goal to provide prompt and accurate service, and your feedback really motivates us to keep up the great work. We appreciate your support and can't wait to serve you again! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
4/5

2024-11-23

Great PCI SSD Internal Drive - Gotcha's in Video

"Very happy with this Aura Pro X2 PCIe 4.0 NVM SSD for my 25" Retina mid-2015 macbook pro. I got the full kit with the extra installation accessories, which was very helpful. OWC's upgrade products have always worked well for me, and this one was no exception.

But removing one star, because:

I found it bit hard to navigate to the correct video for installation on this. Make sure you are looking at the PCI (not SATA) video. To make sure, I called support, and was assured there would be a PCI slot in the empty SATA bay. NOT. Installation involves removing just about everything, including the motherboard, and installing the PCI Drive on the back of the motherboard. And of course in the OWC videos, disconnecting and reconnecting all the little cables work very easy, but for me they were all kind of stuck in place, and very, very small! I was assisted by some other YouTube videos.

I'm a novice when it comes to taking these things apart (not at all advanced), but I did make it all the way through without any extra parts, and the computer fired up beautifully when started. I signed my name in blood on the motherboard, as a historical marker.

All in all a great project with a great result. Just to allow plenty of time and several breaks
"

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Rep reply posted 2024-11-25
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear that you're enjoying your Aura Pro X2 PCIe 4.0 NVM SSD! It's fantastic to know that our upgrade products continue to meet your expectations. Thank you for highlighting the importance of the installation accessories; we designed them to make the process as smooth as possible!

We appreciate your feedback regarding the installation video navigation. We're always striving to improve the experience for our customers, and we'll certainly take your comments into consideration. Thank you for your support and for being part of the OWC family!”


Verified
5/5

2024-11-22

excellence

"easy to find what I needed, excellent products, excellent ording experience"


Rep reply posted 2024-11-25
A rep from MacSales.com, OWC_Michael , has responded:

“Wow, thank you so much for this fantastic review! We're thrilled to hear that you found everything you needed easily and had an excellent ordering experience. Your kind words about our products truly mean a lot to us. We're always here to help you with anything else you might need in the future! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”