"I've been using amazon for the past 3 or 4 years to purchase all of my gaming equipment. Excellent customer service and very good with shipping internationally. One of the best online stores I've ever used.

-Kaas
"

"I have been very happy with Amazon.com over the last year.
If you watch, you can get great prices AND free shipping on lots of items.
The delivery time for "free shipping" items has been much faster then I thought it would be."

"Amazon.com is as always number one for on line shopping. Ease of access and search, pricing, checkout, shipping, reliable delivery A+++++"

"I absolutely love amazon. Been a long time customer (approx 60-80 orders total). Great customer service, love free shipping on orders over $25. Will always continue ordering from Amazon. Customer service is great the few times i've contacted them regarding issues and I've always received quick responses. "

"I've ordered hundreds of dollars worth of products from Amazon and have been extreme satisfied with their prices and free shipping. There was small problem with my PS3 controller (Sony's fault, not Amazon), and I contacted Amazon and they resolved my issue without any hassles. Great customer experience!"

"Amazon shipped on time; UPS did not arrive on time because of the big Seattle snow fall. I returned 2 of 4 items, neither Amazon's fault. They covered the return shipping and gave me a full refund on the 2 items. Amazing return process."

"Last order was 2 books; prices were competitive, shipping a little slow but not terrible. Have placed maybe a dozen orders with them over the past 8 years; I would rate them a gnat's eyelash short of excellent as an etailer. Had one problem several years ago - Amazon did not properly apply a discount to my order, but they fixed it quickly. I recommend them highly."

"I've ordered from Amazon.com many times and mostly they are good but I've had some problems lately. Last Christmas I ordered some gifts adn they did not ship them when they said they would. Then I emailed and they send back canned responses that have nothing to do with the question, they could not even answer a simple question. After a lot of hassle they finally figured it out and upgraded the shipping to two-day so that everything would arrive on time. I still shop there sometimes but not when I need something quick."

"Consistently reliable. Fine prices, reliable and quick shipping, no-questions-asked return policy."

"I've ordered from Amazon 8 times, the first time was in December 1999. I never had any problems until the most recent order when I checked the USPS tracking and it said "refused by addressee, returned to sender". I emailed Amazon on a Saturday and got a response within an hour or so, they said they'd send the item again with upgraded UPS 2 day shipping. It shipped on Monday and I received it Wednesday. I feel more confident ordering from Amazon knowing that they have good customer service."

"Amazon.com deceptive advertising practices exposed:

Amazon.com displayed the very common "HURRY - only 1 left in stock" message next to an item I was wanting to purchase.

This of course is COMPLETELY BOGUS. I monitored the stock availability for 5 days following my order. This message immediately disappeared after I checked out and oddly enough a week later they still were not out of stock, despite only having 1 left (of a very common and hot priced electronic device).

I emailed customer service about this. They could care less and they censored my critical review as well.

Amazon.com is much more shady than you think.

No thanks Amazon - NewEgg.com will get this business in the future."

"Fast shipping. Excellent customer service. After years of ordering from them I have never had an inaccurate order. When I received two defective products the return process was easy and cost me nothing. Very satisfied."

"This review spans 50+ orders for me. Amazon is great so long as nothing goes wrong. At that point they are nearly as bad as dealing with the DMV. I have done this 2-3 times so far. Once I even got the wrong item, but refused to return it because I was getting lost in their run-around web returns methods. It wasnt worth the grief. Also I had problems with their magazine orders; they refunded most (but not all) of my order dollars, and I never received a single magazine."

"There is no better place to buy books in my opinion. You can find great deals and also read reviews."

"Bought new Epson Artisan 700 at best price on net from Amazon. After 5 weeks of use, gave up on it (enormous ink consumption, averaging over $2/page for non-photo printing!, also several other problems). After describing my experience by e-mail, Amazon replied within 6 hours authorizing full return for refund, even I was past their stated time limit. And sent me pre-paid return label. Full amount credited to my charge card promptly. In other words, stellar customer service from Amazon!! (and I am NOT getting a replacement for the printer from them, so they can only lose financially). I believe customer- oriented service should be recognized and rewarded, hence this review."