"Bought a motherboard, P4 Processor, and a PVR Card from them. While I could find slightly lower prices on some of these items individually elsewhere, when I combined all three into the same order, comp-u-plus came out with a better overall price than paying for shipping from several other places. They were careful about such a large order (over $500) and even called my house to confirm the shipping information before they sent everything. Delivery time could have been a little faster, but I was mainly interested in lowest price, so I would definitely order from them again."
"I bought a digital camera from them (Sony DSC-21B) and it arrived in perfect condition, took 2 business days as described from the time of shipping, great service, would definately order from them again, thanks compuplus, and thanks reseller ratings for letting me post this review"
"Thier internal turn around time, 2 days, was poor. An order 2nd day shippment ordered monday will not arive till friday. nice prices, but if you need it soon, not the way to go to save a few bucks. if it is not a rush, then they are one of the best. ordered from them many times before, internal turnaround is never any good."
"Do not expect fast shipping. They make their money on shipping so just because you paid for 2-day shipping doesn't mean you'll get it in 2 days. Shady business practices. They are just luring you in with low prices. No customer service. It's not worth it. Do not buy anything from them. If we all stop buying from them, maybe they will learn."
"I ordered a Casio Exilim S100 for a great price and a good deal on overnight shipping ($28 compared to $48 for most other companies)
By the next business day I got my invoice and tracking number that night. Had the package in under 48 Hours of ordering... thats fast service.
The package did only have minimal peanuts in it but it seemed enough to not let the inside box move around. "
"HORRIBLE!! I placed an order for a Kodak digital camera and received all of my confirmation information. 4 days later I receive an email telling me my order has been cancelled due to the product being oversold asa result of an inventory problem. Unacceptable that it took 4 days to tell me. Too late to get the camera I want for my Mother's birthday. Will never use these losers again."
"Great Seller! Awesome prices and super fast shipping. Ordered a digital camera Thursday and it was at my doorstep Monday. "
"Comp-U-Plus Return Policy: No returns or exchanges on defective items. I had a good experience with them due to my product arriving on time and in working order. Did not notice their return policy till I went back to the site to get prices for a video card. Will not reorder with them despite good prices as long as this policy is in effect."
"Most of my experiences with them had been very good. Qualty merchandise, low prices and fast shipping are the main reason.
Overall, it is a very good place to buy."
"I ordered an HP iPAQ 5500 as a Christmas present. The order process was ok and it was delivered in a timely fashion. The only problem is that THE AC ADAPTER WAS FOR ANOTHER COUNTRY!!!
I called them and they told me to contact HP. HP told me I had to get the reseller to contact them to correct the problem since the reseller would have the original order number. CompUPlus would not do it and after THREE AND A HALF WEEKS OF NOT BEING ABLE TO CHARGE THE DEVICE, THEY SENT ME A CONVERTER!! NOT EVEN A NEW AC ADAPTER!!! "
"ordered a rio karma, i live in new york cit, shipped ultra quick had it quick was extremely pleased"
"Slow to ship is the consistent theme with these people. They lure you in with low prices, then stick it to you on shipping (nothing cheaper than 2nd day Fedex) It is now five days after I placed my order and Fedex still has no record of shipment. They're pretty quick to charge your credit card though. Won't purchase from them ever again!!!!"
"It's all about customer service, isn't it? The product was out of stock when I ordered it, but nobody informed me it would be delayed and I had hoped to take it on a trip; I had to call them to find out where it was. When it finally arrived it was defective and customer service throughout the return and exchange process was pure torture. I sent emails and left voice mails, with no response. The sales people, who'd been my best friends before I made the purchase, had not the least interest in helping me get a customer service connection, and the customer service people treated me as if this disaster had somehow been my fault. They lectured me, criticized me, and finally gave me an argument about refunding shipping charges. Pay a little extra and buy directly from the manufacturer!"
"Package is over a week late. It 'was' a birthday gift. Paid over $37.00 in shiping costs. Have NEVER been able to contact a human being, only a busy signal. Cannot even get through to customer service. I will NEVER order with this store again, unless I have an unlimited time to WAIT for my purchase."
"First time I ordered from Comp-U-Plus. Bottom line is I received the item that I ordered. No extra “hard sell” for a camera. That’s better than a lot of sites. I expected faster processing, but they really meant 1-2 *business* days. So I ordered on Thursday, they charged my CC on Friday, shipped on Monday and it was received on Wednesday. That’s OK, but I expected a bit better.
Also, the camera retail box was just placed in another shipper box – there was absolutely no padding whatsoever. Retail boxes should have some cushion around them – especially electronic/optical equipment that Sony identifies as “precision equipment” that needs to be handled with extra care to prevent damage. The retail box has some shock isolation, but not on all sides. I consider this poor packaging and cringed when I saw part of the outer box crushed. Camera appears to be OK, but probably got shook up a lot during shipment.
I’d probably order again, but not a camera if I can find it elsewhere. Newegg packs a $9.99 item better.
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