"Joybird always backs their products, better than anyone I've ever ordered anything from. They stand behind their work and will do whatever it takes to make the customer happy. I will always be a consistent customer here."
"We had a great experience shopping here!"
"Seamless and pleasant. Love the place!"
“Thank you so much for the amazing review! We are thrilled to hear that our team member provided you with great help and extensive knowledge. It's wonderful to know that your experience with us was seamless and pleasant. We appreciate your kind words and we love having you as a customer!”
"I ordered the samples and pondered over them for a few days. Im so glad I had them ahead of time. Now I'm just excited to get my new furniture!"
“Thank you so much for your amazing 5-star review! We're thrilled to hear that our ordering process was easy for you and that you found our samples helpful in making your decision. We can't wait for you to receive your new furniture and we know you're going to love it as much as we do!”
"The Seattle showroom was beautiful and David was super helpful. Would recommend! "
“Thank you for taking the time to share your experience, we are so happy to hear that you enjoyed your time with David at our showroom! Thank you for welcoming us into your home, if there is anything else that we can do for you please do not hesitate to reach out. ”
"I recently ordered a couch and haven’t received any updates on when it started or when it’s being shipped etc. would be nice to receive updates, "
“Thank you for bringing this to our attention. We apologize for any inconvenience caused by the lack of updates regarding your couch. We understand how important it is to stay informed about the progress of your order. Please provide us with your order number and contact information so we can look into this matter and provide you with the necessary updates. We appreciate your patience and will do our best to resolve this issue promptly.”
"I went to the Los Angeles location on Melrose. The team was very helpful and answered all my questions. I look forward to getting my new couch!"
“Thank you for the great review! We are so happy to hear that our team on Melrose provided an excellent experience for you. Let us know if you have any other questions, we're happy to help. ”
"Callie was very knowledgeable, and she stayed out of our way while being close enough to answer any questions. It was a great overall experience!"
“We are so happy to hear that Callie was able to assist you with your purchase. Thank you for taking the time to share your experience with us and allowing us to be a part of your home.
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"Justin did a great job: very professional and helpful"
“Thank you for taking the time to share your experience with us! We are so glad to hear that Justin was able to assist you with your purchase. Let us know if you have any questions or need any assistance, happy to help. ”
"Thank you - looking forward to receiving my loveseat-hide-a-bed"
“Thank you so much for your amazing review! We are thrilled to hear that your samples arrived even earlier than expected. We can't wait for you to receive your loveseat sleeper and experience the ultimate comfort and style. Your satisfaction is our top priority, and we appreciate your support. Thank you again for choosing Joybird Furniture!”
"I went into the Joybird in the Domain and met an extremely friendly and inspired young lady. I had been on the hunt for the perfect rug for my daughter's nursery for MONTHS. I gave her very little direction and she picked out the perfect rug. Search ended and I can't wait to receive it. "
“Thank you so much for your fantastic 5-star review! We're overjoyed to hear that our friendly and inspired team member at Joybird in the Domain was able to help you find the perfect rug for your daughter's nursery. We always strive to provide exceptional service, and we're thrilled that your search has ended. We can't wait for you to receive your new rug and see how it elevates the space. Thank you again for choosing Joybird for such an important space in your home, we are honored. ”
"Beautiful Marin apple bed"
“Thank you so much for the wonderful review! We're thrilled to hear that you love your Eliot bed in the beautiful Marin apple fabric. We're grateful to have you as a customer, and we hope you continue to enjoy your furniture for years to come.”
"After months of looking at couches online, we discovered there was a Joybird store opening near us. From the moment we walked in we felt the staff was welcoming and supportive of questions but also gave us space to peruse on our own without feeling pressured. We didn’t intend to buy same day, but the customer service was excellent and the promotional holiday pricing sealed the deal. We haven’t received our furniture yet but are counting the days!"
“Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you had such a positive encounter at our Joybird store. Our team is always eager to provide excellent customer service and create a welcoming environment. We understand the importance of giving our customers space to explore while still being available to answer any questions and are also glad that our promotional holiday pricing helped seal the deal for you. We can't wait for you to receive your furniture, and we're counting down the days with you!”
"We loved shopping in the store. The lighting was awesome. The salespeople are not overbearing. We rearranged all the pillows to see what we’d want and no one cared. Purchasing was easy. I loved the whole experience. Can’t wait for my couches!!"
“Thank you so much for your enthusiastic review! We're thrilled to hear that you had an impeccable experience with our customer service team and enjoyed shopping in our store. We're glad our lighting added to the ambiance, and we're proud of our salespeople for finding the perfect balance of being helpful without being overbearing. It's great to know that you felt comfortable rearranging the pillows to find the ones you loved - we want you to have the perfect couches! We appreciate your business and can't wait for you to receive your new couches. Enjoy!”
"I didn’t receive half of my couch and no one answers the customer service line "
“Our sincerest apologies for your experience. We have confirmation that the other half of the sofa has been delivered and hope that you are loving it in your home. Please let us know if there is anything we can assist with or anything we can do to turn this experience around for you, we are here to help. ”
"I ordered a piece, but was concerned about the delivery window provided at checkout. A quick phone call eased my worry. The customer service is top notch. I look forward to enjoying my piece of furniture when it arrives. Thanks!"
“Thank you so much for your amazing review! We are thrilled to hear that you had an excellent experience with our customer service team. We understand that delivery windows can sometimes be worrisome, but we're here to ease any concerns and ensure a smooth process for you. We can't wait for you to receive your new piece of furniture and hope that you'll love it! Thank you again for choosing Joybird.”
A rep from Joybird , JoybirdFurniture, has responded:
“Thanks for the great review! We are so happy to hear that you had a wonderful experience with us. Let us know if you have any other questions, we're happy to help. ”