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1/5

2017-05-10

Still an ongoing battle...

"I ordered a customized sign, had a few changes that needed to be approved. The sign never came, but the charge sure did. I have been disputing the charge since March, it's now May. They sent me a FedEx tracking number. But the thing is, the proof was approved by me the day after the so-called shipment was made. Which is impossible. When I sent them copies of the emails to prove my claim, they informed me to take it up with my local FedEx office. The problem is not FedEx, it's Wrist-Band.com. Will never order from them again. And would warn others to find a more reputable company."


Verified
1/5

2017-03-11

Nylon Lanyards frayed and defective

"The 60 nylon printed lanyards started fraying the first day with light use. The single stitching came undone within several weeks of use. When I called they said you only get a refund if it is within 7 days of delivery. Seven days is not standing behind your product! 100% guarantee of satisfaction is false advertising! Buyer beware!
Ticket #: 440813
"

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Verified
1/5

2017-03-09

Beware of this company

"I ordered wristbands for an event, wristbands were a mess. They looked painted on, raggedy. Customer service isn't any help and refuses to fix. They are shipping from overseas smh NEVER AGAIN. "

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Verified
5/5

2017-03-07

THANK YOU FOR EVERYTHING!!!

"Big Thanks to Larry and Nick but especially Larry! They were awesome and understanding even when I was upset and they corrected everything and I am a very satisfied customer!!! I will order again from them and will refer them to others! "

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Verified
5/5

2016-04-17

exactly what I asked for!

"Timely. Well made. Exactly as I ordered. I will definitely order from them again."

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Verified
5/5

2016-01-26

Wrist-band.com Exceeded My Expectations!

"I checked several websites before ordering silicone wristbands and found that this company was the best deal for the money! I read several on-line reviews before ordering and was a little bit reluctant because of some very negative reviews. After checking other companies, I found about the same amount of negative reviews for them as well ... so I decided to go ahead and order with wrist-band.com. I was notified when the order was processed, when the bracelets were completed & shipped. My order was scheduled to arrive on the 26th of the month. Immediately after this, we had a huge snow/ice storm so I expected the shipment to be delayed! I was pleasantly surprised that not only was it on time, but it actually came a day early! (Thanks in part to Fed-Ex!) ... The bracelets are the exact color I expected them to be and they are top quality! I will definitely be ordering with this company again! I don't often write reviews but I felt that I needed to do so for this company! Every company makes mistakes at times ... but they got it just right this time!!! :) I am writing this review of my own accord. No-one asked me to do so. Audrey :) Seagrove, NC"

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Verified
1/5

2015-09-02

"HORRIBLE. WORST CUSTOMER SERVICE EXPERIENCE IN MY LIFE. DO NOT ORDER FROM THIS COMPANY. If negative stars was an option, I'd give them negative stars.

Our "sample" online included an inside message, which for some reason, did not transfer over to the actual ordering/payment page, so the bands we received did not include the inside message. We asked for either a refund of the difference paid ($22.69) or a new, correct, order. I was told that no refund would be offered, but we could order 110 more wristbands with inside and outside writing, for "only $110 more.". ARE YOU KIDDING ME!!???

SUCH a rip off. When you call the toll-free OR "local" number, you're directed outside of the country to a sales desk. All "complaints" are supposed to go through email. You can't tell me that you don't have any REAL PEOPLE handline customer service!
"

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Verified
1/5

2015-07-20

"I never received the order; therefore, I cannot rate the product. Wrist-Band.com is the worst company I have ever dealt with. I placed the order and never heard anymore from them. Since the items were ordered for a school, a Purchase Order was used so we did not loose the money. "


Verified
1/5

2015-07-10

"The color on the pink wristbands was not even close to what I confirmed to be correct! As a matter of fact it was a very dark purple that is hard to see!"


Verified
5/5

2015-07-09

"Great product and fast delivery!!"


Verified
5/5

2015-06-24

"My experience was positive as had to make a couple corrections; once the corrections were made my order arrived in time. A pleasure to do business with."


Verified
1/5

2015-06-15

"Bands did not look the same as original order - color of bands was different and printing very difficult to read. Customer Service person was rude. I would not purchase bands from this company again."


Verified
5/5

2015-06-12

"These wristbands were wonderful. Well made. But the wording did come off too quickly. I told my son to have them made differently. "


Verified
5/5

2015-06-10

"Super quick & just what we ordered!"


Verified
5/5

2015-06-08

"Prompt delivery, quality product for the price."