"As A return customer, I always felt the integrity of PCALCHEMY was good based on prior expperience. It was not until I had an issue with a part missing from a case that I found out how good they actually are. Resolution to my problem was handled with the utmost importance and concern. This is something that I value more than the actual purchase price. Though their prices are very competive, their service is priceless. You can buy from this company with the confidence that after the sale you will be treated with concern and fast resolution. They truly go the next level of customer service.

Greg and his staff are the best available on the web.

Thanks guys !!

CJS "

"I ordered the WINTV-PVR-150MCE / MCE Remote Bundle on Tuesday, Dec. 28 at around 12:30 PM. It was shipped the same day, and I received the package at around 6:00PM on Wednesday, Dec. 29. I have never had such an easy and fun ordering process, ever. I will definately be coming back to buy more HTPC products from PCalchemy!"

"Been looking for a Hauppauge PVR 500MCE card for quite a while - most sites list it as out of stock, or with an ETA of many weeks away.

Stumbled across PCAlchemy in a Froogle search - saw they listed the card as being in stock, and after seeing the good ratings here in ResellerRatings decided to give them a try.

Sure enough they had it, and shipped it quickly. Very happy with how the order went."

"I was putting together a HTPC and ordered a Silverstone LC03-VFD case, 2 Hauppauge cards and the Gyration Ultra GT Combo. The communication from this vendor is very accurate and responsive.

For instance: I was simply shopping around, I had registered on the site and added a few items to the cart, but never checked out (one item was out of stock). I got an email a couple of days later inquiring into why I had not completed my order. They asked me if there was a problem, and if there was anything they could do to better serve me. When I stated that it was b/c one of the items was out of stock, I was told when it would be in stock, and was emailed when the item actually arrived. (Which was earlier than expected.)

This vendor is highly recommended and specializes in parts for HTPC (Home Theater PC) enthusiasts. I will DEFINITELY buy from them again."

"Very friendly company, i was able to pickup. They even went out of their way to meet me when I found out the case was defective. Excellent communication and such care for their customers. It's a shame every company doesn't care as much about their customers!"

"Fantastic service, everything shipped quickly, was well packed, and communication during the process was prompt and accurate."

"I made my first purchase from PcAlchemy and I am writing to say that it went very well. They provided me with great communication on the progress of the purchase and it was shipped the next day. I will be back. Thanks"

"OK, All I can say is that the gentleman (Greg) I spoke with is fantastic. I ordered a MCE bundle from PCAlchemy today. He called me to say it was backordered. I already knew that from the website. He suggested a lower priced card for the bundle ( Can you believe it!!! )

I thought I had done my research tv tuner cards, but I missed some important facts. Greg set me straight. His option was better and cheaper for me.

I never write about companies because frankly they don't deserve it. Greg and PC Alchemy do. Now I just have to wait for my new toy.


Got my toy! Everything was great. I di d have a problem with the remote. PCAlchemy did a very quick RMA. I got the new part in under a week.

These guys are great."

"I ordered a silverstone LC04 case from them. I had a tracking number same day and received the case promptly. The price was the least expensive that I found.

After the case arrived I put in a Via Epia motherboard only to find out that I need a pci extension board for my tv card to fit. I contacted Pcalchemy and they are sending the part to me. I couldn't ask for anything more from a company!"

"Simply Awesome!!! Easy to use website, great prices, prompt communication and quick shipping. You can't ask for more!!! Thanks!"

"Trustworthy store, great customer service. Very competitive pricing for your HTPC needs."

" Outstanding prices and service. Great source for all HTPC needs. Hope they do well in this niche market."

"Best price I could find on the Hauppauge 350 & reasonable shipping charges. Item was shipped next business day and arrived on scheduled date by UPS."

"I've made two purchases from this store in the last month, one for a Niveus remote and one for a USB-UIRT after I decided that the Niveus didn't fit my tastes. Both were shipped quickly and the paypal payment was completely integrated (at many other places paypal = delays)

I'd definately buy from them again if they had something I needed, the only downside about this place is the small stock, but really its a very targeted customer base, so it makes sense."

"Excellent service, prices, and shipping time--What more could you ask for? I originally ordered a Ananix Dvine-4 case, and a hauppauge 250. The items literally arrived on my doorstep the next day (I live in LA). I accidentally ordered the wrong 250. (I wanted the one with the radio functionality as well) I called pcalchemy and was answered by a live person with no hassle. They immediately issued a rma and sent the card I wanted. No hassle, no big deal.
All and all I would say ordering through pcalchemy was more enjoyable, and affordable, than purchasing from my local electronics store
by far. I would definitaly order through them again."